Freshservice Integration Guides and Tutorials

Jerod Johnson
Director, Technology Evangelism

A list of guides and tutorials for connecting to and working with live Freshservice data.

CData Software's connectivity tools enable users to connect directly to live Freshservice data data from widely-used BI, analytics, ETL, and custom applications, ensuring that our customers can access their data wherever they desire. Below, you'll find a collection of guides and tutorials on integrating with live Freshservice data.

Integration Use-Cases

Click below to jump to articles related to specific integration use-case.

Artificial Intelligence - agents, chatbots, and workflows (Claude, ChatGPT, n8n, crewAI, etc.)
Business Intelligence & Analytics - charting, reports, and more (Tableau, Power BI, Amazon QuickSight, etc.)
ETL & Replication - moving and replicating data (CData Sync, AWS Glue, Oracle Data Integrator, etc.)
Data Virtualization - retrieving and manipulating data (DbVisualizer, SQL Server PolyBase, etc.)
Software Development - developing custom applications (.NET, AngularJS, Ruby, Python, etc.)
Data Management - managing data (DBArtisan, RazorSQL, SQuirreL, etc.)
Workflow Automation - building automated workflows (SSIS, Power Automate, etc.)

Artificial Intelligence

Product	Technology	Article Title
Claude Desktop	MCP Server	How to Query Live Freshservice Data in Claude Desktop
Cline (VS Code)	MCP Server	How to Access Live Freshservice Data in Visual Studio Code via Cline
Databricks Agent Bricks	Connect AI	Use Databricks Agent Bricks to Talk to Freshservice Data
Python MCP Server	Python	Connect Freshservice to AI Assistants With the CData Python MCP Server

Business Intelligence & Analytics

Product	Technology	Article Title
Alteryx Designer	ODBC	Prepare, Blend, and Analyze Freshservice in Alteryx Designer (ODBC)
Aqua Data Studio	JDBC	Connect to Freshservice in Aqua Data Studio
AWS Databricks	JDBC	Process & Analyze Freshservice Data in Databricks (AWS)
Birst	JDBC	Build Visualizations of Freshservice in Birst
BIRT	JDBC	Design BIRT Reports on Freshservice
Clear Analytics	ODBC	Build Charts with Freshservice in Clear Analytics
DBxtra	ODBC	Build Dashboards with Freshservice in DBxtra
Domo	ODBC	Create Datasets from Freshservice in Domo Workbench
Dundas BI	ODBC	Build Dashboards with Freshservice in Dundas BI
FineReport	JDBC	Feed Freshservice into FineReport
IBM Cognos BI	ODBC	Create Data Visualizations in Cognos BI with Freshservice
JasperServer	JDBC	Create Freshservice Reports on JasperReports Server
Jaspersoft BI Suite	JDBC	Connect to Freshservice in Jaspersoft Studio
JReport Designer	JDBC	Integrate with Freshservice in JReport Designer
KNIME	JDBC	Enable the Freshservice JDBC Driver in KNIME
LINQPad	ADO.NET	Working with Freshservice in LINQPad
Microsoft SSAS	ADO.NET	Build an OLAP Cube in SSAS from Freshservice
MicroStrategy	JDBC	Use the CData JDBC Driver for Freshservice in MicroStrategy
Microstrategy Desktop	JDBC	Use the CData JDBC Driver for Freshservice in MicroStrategy Desktop
Microstrategy Web	JDBC	Use the CData JDBC Driver for Freshservice in MicroStrategy Web
OBIEE	JDBC	Freshservice Reporting in OBIEE with the Freshservice JDBC Driver
pandas	Python	Use pandas to Visualize Freshservice in Python
Pentaho Report Designer	JDBC	Integrate Freshservice in the Pentaho Report Designer
Power BI Desktop	Power BI	Author Power BI Reports on Real-Time Freshservice
QlikView	ODBC	Connect to and Query Freshservice in QlikView over ODBC
R	JDBC	Analyze Freshservice in R (JDBC)
R	ODBC	Analyze Freshservice in R (ODBC)
RapidMiner	JDBC	Connect to Freshservice in RapidMiner
SAP Business Objects	JDBC	Create an SAP BusinessObjects Universe on the CData JDBC Driver for Freshservice
SAP Crystal Reports	JDBC	Publish Reports with Freshservice in Crystal Reports (JDBC)
SAS	ODBC	Use the CData ODBC Driver for Freshservice in SAS for Real-Time Reporting and Analytics
SAS JMP	ODBC	Use the CData ODBC Driver for Freshservice in SAS JMP
Sisense	JDBC	Visualize Live Freshservice in Sisense
Spago BI	JDBC	Connect to Freshservice in SpagoBI
Tableau	Tableau	Visualize Freshservice in Tableau Desktop
Tableau Server	Tableau	Publish Freshservice-Connected Dashboards in Tableau Server
TIBCO Spotfire	ADO.NET	Visualize Freshservice in TIBCO Spotfire through ADO.NET
TIBCO Spotfire Server	JDBC	Operational Reporting on Freshservice from Spotfire Server

ETL & Replication

Product	Technology	Article Title
Amazon Redshift	CData Sync	Automated Continuous Freshservice Replication to Amazon Redshift
Amazon S3	CData Sync	Automated Continuous Freshservice Replication to Amazon S3
Apache Airflow	JDBC	Bridge Freshservice Connectivity with Apache Airflow
Apache Camel	JDBC	Integrate with Freshservice using Apache Camel
Apache Cassandra	CData Sync	Automated Continuous Freshservice Replication to Apache Cassandra
Apache Kafka	CData Sync	Automated Continuous Freshservice Replication to Apache Kafka
Apache NiFi	JDBC	Bridge Freshservice Connectivity with Apache NiFi
Azure Data Lake	CData Sync	Automated Continuous Freshservice Replication to Azure Data Lake
Azure Synapse	CData Sync	Automated Continuous Freshservice Replication to Azure Synapse
BIML	SSIS	Use Biml to Build SSIS Tasks to Replicate Freshservice to SQL Server
CloverDX	JDBC	Connect to Freshservice in CloverDX (formerly CloverETL)
Couchbase	CData Sync	Automated Continuous Freshservice Replication to Couchbase
CSV	CData Sync	Automated Continuous Freshservice Replication to Local Delimited Files
Databricks	CData Sync	Automated Continuous Freshservice Replication to Databricks
ETL Validator	JDBC	How to Work with Freshservice in ETL Validator
FoxPro	ODBC	Work with Freshservice in FoxPro
Google AlloyDB	CData Sync	Automated Continuous Freshservice Replication to Google AlloyDB
Google BigQuery	CData Sync	Automated Continuous Freshservice Replication to Google BigQuery
Google Cloud SQL	CData Sync	Automated Continuous Freshservice Replication to Google Cloud SQL
Google Data Fusion	JDBC	Build Freshservice-Connected ETL Processes in Google Data Fusion
Heroku / Salesforce Connect	CData Sync	Replicate Freshservice for Use in Salesforce Connect
HULFT Integrate	JDBC	Connect to Freshservice in HULFT Integrate
IBM DB2	CData Sync	Automated Continuous Freshservice Replication to IBM DB2
Informatica Cloud	JDBC	Integrate Freshservice in Your Informatica Cloud Instance
Informatica PowerCenter	JDBC	Create Informatica Mappings From/To a JDBC Data Source for Freshservice
Jaspersoft ETL	JDBC	Connect to Freshservice in Jaspersoft Studio
Microsoft Access	CData Sync	Automated Continuous Freshservice Replication to Microsoft Access
Microsoft Azure Tables	CData Sync	Automated Continuous Freshservice Replication to Azure SQL
Microsoft OneLake	CData Sync	Automated Continuous Freshservice Replication to Microsoft OneLake (Fabric}
MongoDB	CData Sync	Automated Continuous Freshservice Replication to MongoDB
MySQL	CData Sync	Automated Continuous Freshservice Replication to MySQL
Oracle Data Integrator	JDBC	ETL Freshservice in Oracle Data Integrator
Oracle Database	CData Sync	Automated Continuous Freshservice Replication to Oracle
Pentaho Data Integration	JDBC	Integrate Freshservice in Pentaho Data Integration
petl	Python	Extract, Transform, and Load Freshservice in Python
PostgreSQL	CData Sync	Automated Continuous Freshservice Replication to PostgreSQL
SAP HANA	CData Sync	Automated Continuous Freshservice Replication to SAP HANA
SingleStore	CData Sync	Automated Continuous Freshservice Replication to SingleStore
SnapLogic	JDBC	Integrate Freshservice with External Services using SnapLogic (JDBC)
Snowflake	CData Sync	Automated Continuous Freshservice Replication to Snowflake
SQL Server	CData Sync	Automated Continuous Freshservice Replication to SQL Server
SQLite	CData Sync	Automated Continuous Freshservice Replication to SQLite
Talend	JDBC	Connect to Freshservice and Transfer Data in Talend
UiPath Studio	ODBC	Create an RPA Flow that Connects to Freshservice in UiPath Studio
Vertica	CData Sync	Automated Continuous Freshservice Replication to a Vertica Database

Data Virtualization

Product	Technology	Article Title
APOS Live Data Gateway	JDBC	Build Semantic Layer Views for Freshservice (JDBC)
Denodo	JDBC	Create A Data Source for Freshservice in Denodo Platform
Dremio	JDBC	Connect to Freshservice as an External Source in Dremio
MySQL Federated Tables	ODBC	Connect to Freshservice as Federated Tables in MySQL
Oracle Database	ODBC	Access Freshservice as a Remote Oracle Database
PostgreSQL FDW	JDBC	A PostgreSQL Interface for Freshservice
SQL Server Linked Servers	ODBC	Connect to Freshservice as a Linked Server
SQL Server PolyBase	ODBC	Connect to Freshservice as an External Data Source using PolyBase
TIBCO Data Virtualization	TIBCO DV	Access Live Freshservice Data in TIBCO Data Virtualization

Software Development

Product	Technology	Article Title
AWS Lambda	JDBC	Access Live Freshservice Data in AWS Lambda
.NET Charts	ADO.NET	DataBind Charts to Freshservice
.NET QueryBuilder	ODBC	Rapidly Develop Freshservice-Driven Apps with Active Query Builder
Apache Spark	JDBC	Work with Freshservice in Apache Spark Using SQL
C++Builder	ODBC	DataBind Controls to Freshservice Data in C++Builder
Claude Code	MCP Server	Build Freshservice-Powered Applications in Claude Code with CData MCP Server
ColdFusion	JDBC	Query Freshservice in ColdFusion Using JDBC
ColdFusion	ODBC	Query Freshservice in ColdFusion Using ODBC
Cursor	MCP Server	Build Freshservice-Powered Applications in Cursor with CData MCP Server
Dash	Python	Use Dash & Python to Build Web Apps on Freshservice
Delphi	ODBC	DataBind Controls to Freshservice Data in Delphi
DevExpress	ADO.NET	DataBind Freshservice to the DevExpress Data Grid
EF - Code First	ADO.NET	Access Freshservice with Entity Framework 6
EF - LINQ	ADO.NET	LINQ to Freshservice
EF - MVC	ADO.NET	Build MVC Applications with Connectivity to Freshservice
Filemaker Pro	ODBC	Bidirectional Access to Freshservice from FileMaker Pro
Filemaker Pro (on Mac)	JDBC	Bidirectional Access to Freshservice from FileMaker Pro (on Mac)
Gemini Code Assist	MCP Server	Build Freshservice-Powered Applications in Gemini Code Assist with CData MCP Server
GitHub Copilot	MCP Server	Build Freshservice-Powered Applications in GitHub Copilot with CData MCP Server
Go	ODBC	Write a Simple Go Application to work with Freshservice on Linux
Hibernate	JDBC	Object-Relational Mapping (ORM) with Freshservice Entities in Java
IntelliJ	JDBC	Connect to Freshservice in IntelliJ
JBoss	JDBC	Connect to Freshservice from a Connection Pool in JBoss
JDBI	JDBC	Create a Data Access Object for Freshservice using JDBI
JetBrains RubyMine	JDBC	Integrate Freshservice with JetBrains RubyMine
JRuby	JDBC	Connect to Freshservice in JRuby
Lazarus IDE	ODBC	Easily Integrate Freshservice Data in Lazarus Pascal IDE
Mendix	JDBC	Build Freshservice-Connected Apps in Mendix (JDBC)
NodeJS	ODBC	Query Freshservice through ODBC in Node.js
Perplexity Desktop	MCP Server	How to Query Live Freshservice Data in Perplexity Desktop
PHP	ODBC	Natively Connect to Freshservice in PHP
PowerBuilder	ADO.NET	Connect to Freshservice from PowerBuilder
PyCharm	ODBC	Using the CData ODBC Driver for Freshservice in PyCharm
Python	ODBC	Connect to Freshservice in Python on Linux/UNIX
Ruby	ODBC	Connect to Freshservice in Ruby
RunMyProcess DSEC	JDBC	Connect to Freshservice in DigitalSuite Studio through RunMyProcess DSEC
Servoy	JDBC	Build Freshservice-Connected Apps in Servoy
Spring Boot	JDBC	Access Live Freshservice Data in Spring Boot Apps
SQLAlchemy	Python	Use SQLAlchemy ORMs to Access Freshservice in Python
Tomcat	JDBC	Configure the CData JDBC Driver for Freshservice in a Connection Pool in Tomcat
VCL App (RAD Studio)	ODBC	Build a Simple VCL Application for Freshservice
WebLogic	JDBC	Connect to Freshservice from a Connection Pool in WebLogic

Data Management

Product	Technology	Article Title
Apache Solr	JDBC	Import Freshservice Data into Apache Solr
Coginiti Pro	JDBC	Access Live Freshservice Data in Coginiti Pro
DataGrip	JDBC	Qeury Freshservice Data in DataGrip
DB Artisan	JDBC	Manage Freshservice in DBArtisan as a JDBC Source
DB Artisan	ODBC	Connect to Freshservice in DBArtisan
DBeaver	JDBC	Connect to Freshservice in DBeaver
DbVisualizer	JDBC	Connect to Freshservice in DBVisualizer
Informatica Enterprise Data Catalog	JDBC	Add Freshservice to Informatica Enterprise Data Catalog
MySQL Workbench	ODBC	Query Freshservice in MySQL Workbench (ODBC)
QuerySurge	JDBC	Validate Freshservice Data with QuerySurge
RazorSQL	JDBC	Connect to Freshservice in RazorSQL
SQuirreL	JDBC	Connect to Freshservice in Squirrel SQL Client

Workflow Automation

Product	Technology	Article Title
Blue Prism	ODBC	Integrate Live Freshservice Data for Intelligent Robotic Process Automation
MuleSoft Anypoint	JDBC	Access Freshservice in Anypoint Using SQL
SSIS Import	SSIS	Import Freshservice Data into SQL Server using SSIS

Ready to get started?

Connect to live data from Freshservice with the API Driver

Connect to Freshservice

CData is the data layer that makes AI work in production—live connectivity and replication across hundreds of the most critical enterprise sources, semantic context, and built-in governance. Powering AI for Databricks, Microsoft, Google, Palantir, and 10,000+ customers worldwide.