Import Freshteam Data into the Power BI Service for Visualizations

Power BI transforms your company's data into rich visuals for you to collect and organize so you can focus on what matters to you. When paired with CData Connect AI, you get access to Freshteam data for visualizations, dashboards, and more. This article shows how to connect to Freshteam in CData Connect AI, publish a dataset from Power BI Desktop to the Power BI Service and then create reports on Freshteam data in the Power BI service.

Configure Freshteam Connectivity for Power BI Service

Connectivity to Freshteam from Power BI Service is made possible through CData Connect AI. To work with Freshteam data from Power BI Service, we start by creating and configuring a Freshteam connection.

1. Log into Connect AI, click Sources, and then click Add Connection

2. Select "Freshteam" from the Add Connection panel

3. Enter the necessary authentication properties to connect to Freshteam.

   Start by setting the Profile connection property to the location of the Freshteam Profile on disk (e.g. C:\profiles\Freshteam.apip). Next, set the ProfileSettings connection property to the connection string for Freshteam (see below).

   Freshteam API Profile Settings

   Find your API Key in the top-right corner of your Freshteam account under the API Key section. Your AccountName is the subdomain of your Freshteam URL.

   
4. Click Save & Test
5. Navigate to the Permissions tab in the Add Freshteam Connection page and update the User-based permissions.

With the connection configured, you are ready to connect to Freshteam data from the Power BI service.

Publish a Dataset from Power BI Desktop

Once you connect to Freshteam in Connect AI, you can create a dataset in Power BI desktop and publish the dataset to the Power BI service.

1. Open Power BI Desktop and click Get Data -> Online Services -> CData Connect AI and click "Connect"
2. Click "Sign in" and authenticate with your CData Connect AI account
3. After signing in, click "Connect"
4. Select tables in the Navigator dialog
5. Click Load to establish the connection to your Freshteam data from Power BI

6. Define any relationships between the selected entities on the Relationships tab.
7. Click Publish (from the Home menu) and select a Workspace.

Build Reports and Dashboards on Freshteam Data in the Power BI Service

Now that you have published a dataset to the Power BI service, you can create new reports and dashboards based on the published data:

1. Log in to PowerBI.com.
2. Click Workspaces and select a workspace.
3. Click Create and select Report.
4. Select the published dataset for the report.
5. Choose fields and visualizations to add to your report.

Live Access to Freshteam Data from Cloud Applications

Now you have a direct connection to live Freshteam data from the Power BI service. You can create more data sources and new visualizations, build reports, and more — all without replicating Freshteam data.

To get live data access to hundreds of SaaS, Big Data, and NoSQL sources directly from your cloud applications, sign up for a free trial of CData Connect AI.