Build Agents in Relevance AI with Access to Live HubDB Data via CData Connect AI

Relevance AI is an AI automation and agent-building platform that enables organizations to create autonomous workflows powered by natural language reasoning. Users can visually design agents that interact with APIs, databases, and third-party systems to complete everyday business tasks or data operations.

By integrating Relevance AI with CData Connect AI through the built-in MCP (Model Context Protocol) Server, your agents can query, summarize, and act on live HubDB data in real time. This connection bridges Relevance AI intelligent workflow engine with the governed enterprise connectivity of CData Connect AI ensuring every query runs securely against authorized sources without manual data export.

This article outlines the steps to configure HubDB connectivity in Connect AI, register Connect AI in Relevance AI, and build an agent that interacts with live HubDB data.

Step 1: Configure HubDB Connectivity for Relevance AI

Connectivity to HubDB from Relevance AI is made possible through CData Connect AI's Remote MCP Server. To interact with HubDB data from Relevance AI, we start by creating and configuring a HubDB connection in CData Connect AI.

1. Log into Connect AI, click Sources, and then click Add Connection

2. Select HubDB from the Add Connection panel

3. Enter the necessary authentication properties to connect to HubDB.

   There are two authentication methods available for connecting to HubDB data source: OAuth Authentication with a public HubSpot application and authentication with a Private application token.

   Using a Custom OAuth App

   AuthScheme must be set to "OAuth" in all OAuth flows. Be sure to review the Help documentation for the required connection properties for you specific authentication needs (desktop applications, web applications, and headless machines).

   Follow the steps below to register an application and obtain the OAuth client credentials:

   1. Log into your HubSpot app developer account.
      • Note that it must be an app developer account. Standard HubSpot accounts cannot create public apps.
   2. On the developer account home page, click the Apps tab.
   3. Click Create app.
   4. On the App info tab, enter and optionally modify values that are displayed to users when they connect. These values include the public application name, application logo, and a description of the application.
   5. On the Auth tab, supply a callback URL in the "Redirect URLs" box.
      • If you're creating a desktop application, set this to a locally accessible URL like http://localhost:33333.
      • If you are creating a Web application, set this to a trusted URL where you want users to be redirected to when they authorize your application.
   6. Click Create App. HubSpot then generates the application, along with its associated credentials.
   7. On the Auth tab, note the Client ID and Client secret. You will use these later to configure the driver.

   8. Under Scopes, select any scopes you need for your application's intended functionality.

      A minimum of the following scopes is required to access tables:

      • hubdb
      • oauth
      • crm.objects.owners.read
   9. Click Save changes.
   10. Install the application into a production portal with access to the features that are required by the integration.
       • Under "Install URL (OAuth)", click Copy full URL to copy the installation URL for your application.
       • Navigate to the copied link in your browser. Select a standard account in which to install the application.
       • Click Connect app. You can close the resulting tab.

   Using a Private App

   To connect using a HubSpot private application token, set the AuthScheme property to "PrivateApp."

   You can generate a private application token by following the steps below:

   1. In your HubDB account, click the settings icon (the gear) in the main navigation bar.
   2. In the left sidebar menu, navigate to Integrations > Private Apps.
   3. Click Create private app.
   4. On the Basic Info tab, configure the details of your application (name, logo, and description).
   5. On the Scopes tab, select Read or Write for each scope you want your private application to be able to access.
   6. A minimum of hubdb and crm.objects.owners.read is required to access tables.
   7. After you are done configuring your application, click Create app in the top right.
   8. Review the info about your application's access token, click Continue creating, and then Show token.
   9. Click Copy to copy the private application token.

   To connect, set PrivateAppToken to the private application token you retrieved.

   
4. Click Save & Test
5. Navigate to the Permissions tab and update user-based permissions

Add a Personal Access Token

A Personal Access Token (PAT) is used to authenticate the connection to Connect AI from Relevance AI. It is best practice to create a separate PAT for each integration to maintain granular access control.

1. Click the gear icon () at the top right of the Connect AI app to open Settings
2. On the Settings page, go to the Access Tokens section and click Create PAT
3. Give the PAT a descriptive name and click Create

4. Copy the token when displayed and store it securely. It will not be shown again

With the HubDB connection configured and a PAT generated, Relevance AI can now connect to HubDB data through Connect AI.

Step 2: Configure Connectivity in Relevance AI

The CData Connect AI MCP endpoint and authorization details are registered within Relevance AI so that agents can call live data from Connect AI.

1. Sign in to Relevance AI and create an account if you do not already have one
2. From the sidebar, navigate to Agents and then click on New Agent

3. Select Build from scratch and name the agent (eg; CData MCP Server)

4. Inside the agent editor, select Advanced and then switch to the MCP Server tab

5. Click + Add Remote MCP Tools
6. In the dialog that appears, fill out the fields as follows:
• URL: https://mcp.cloud.cdata.com/mcp
• Label: Any custom label (eg; cdata_mcp_server)
• Authentication: Select Custom headers
• Add header key:value pair. Combine your email and PAT as email:PAT and encode that string in Base64 and then prefix with the word Basic
  • Key: Authorization
  • Value: Basic base64(email:PAT)

Click Connect to establish the connection. Relevance AI will verify your credentials and register the CData Connect AI MCP Server for use in agents.

Step 3: Build and Run a Relevance AI Agent with Live HubDB Data

1. Switch to the Run tab for your agent
2. Enter a task for example, "List the five most recent incidents from ServiceNow"

3. The agent will query Connect AI via the MCP endpoint and display live results from HubDB data

With the connection complete, Relevance AI agents can now issue queries, retrieve records, and perform AI-driven tasks over live HubDB data through CData Connect AI MCP Server.

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