Create Reports with Outlook Data in SAP Crystal Reports

Crystal Reports has many options for offloading data processing to remote data; this enables real-time reporting. The CData API Driver for ODBC brings this capability to Crystal Reports. This article shows how to create a report on Outlook data that refreshes when you run the report.

Refer to the given table for the tools and versions used for this article:

Connect to Outlook Data

If you have not already, specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

Using OAuth Authentication

Microsoft Graph API uses OAuth 2.0 for authentication. You must register an application in the Microsoft Azure Portal to obtain OAuth credentials (Client ID and Client Secret).

Obtaining OAuth Credentials

1. Log in to the Azure Portal.
2. Navigate to Azure Active Directory > App registrations.
3. Click New registration to create a new application.
4. Enter an application name and select the appropriate account types.
5. Set the Redirect URI to your application's callback URL (e.g., http://localhost:33333 for desktop apps).
6. Click Register to create the application.
7. On the application overview page, copy the Application (client) ID - this is your OAuthClientId.
8. Navigate to Certificates & secrets and create a new client secret.
9. Copy the client secret value - this is your OAuthClientSecret.
10. Navigate to API permissions and add the required Microsoft Graph API permissions:
    • Mail.Read - For accessing email messages
    • Contacts.Read - For accessing contacts
    • Calendars.Read - For accessing calendar events
    • Tasks.Read - For accessing To Do tasks
    • offline_access - For obtaining refresh tokens
11. Click Grant admin consent to grant these permissions.

Connecting with OAuth

After setting the following connection properties, you are ready to connect:

• AuthScheme: Set this to OAuth.
• InitiateOAuth: Set this to GETANDREFRESH. The CData API Profile for Outlook will automatically walk through the OAuth process in order to obtain the access token.
• OAuthClientId: Set this to the Application (client) ID from Azure Portal.
• OAuthClientSecret: Set this to the client secret value from Azure Portal.
• TenantId: Set this to your Azure AD tenant identifier (GUID or domain name like 'contoso.onmicrosoft.com').
• CallbackURL: Set this to the Redirect URI you specified in your app registration (e.g., http://localhost:33333 for desktop apps).

Example connection string

Profile=C:\profiles\Outlook.apip;AuthScheme=OAuth;InitiateOAuth=GETANDREFRESH;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;TenantId=your_tenant_id;CallbackUrl=http://localhost:33333;

When configuring the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.

Design a Report in SAP Crystal Reports

Follow the procedure below to use the SAP Crystal Reports tool to create the Outlook connection and Design a Report.

1. File -> New -> Standard Report.
2. Expand the ODBC (RDO) node under Create New Connection and double-click on "Make a New Connection". Select CData Outlook Sys or any other source to prepare the report. Click on NEXT and FINISH.
3. Configure the data source by selecting the tables needed in the report and clicking NEXT.
4. You can also link tables from the Outlook data in SAP Crystal Reports. Click on NEXT after adding the links between tables.
5. After the tables are selected, select the fields you want displayed in the report from the selected table, followed by NEXT.
6. Select the "Group By" field to group the information on the report.
7. Sort the groups based on summarised totals and click on NEXT.

Create a Chart

After selecting a column to group by, the Standard Report Creation Wizard presents the option to create a chart. Follow the steps below to create a chart aggregating the column's values.

1. In the Standard Report Creation Wizard, select the Bar Chart option and select the column you grouped by in the "On change of" menu.
2. In the Show Summary menu, select the summary you created.
3. Select filters and a template, as needed, to finish the wizard.

Select a template for the report to preview the finished report and view the chart populated with your data.

The Final Report

You can now see that the report contains all the fields specified.

Working with Remote Data

To ensure that you see updates to data, click File and clear the "Save Data with Report" option. As you interact with the report, for example, drilling down to hidden details, Crystal Reports executes SQL queries to retrieve the data needed to display the report. To reload data you have already retrieved, refresh or rerun the report.

You can offload processing onto the driver by hiding details elements and enabling server-side grouping. To do this, you need to select a column to group by in the report creation wizard.

1. Click File -> Report Options and select the "Perform Grouping On Server" option.
2. Click Report -> Section Expert and select the Details section of your report. Select the "Hide (Drill-Down OK)" option.

When you preview your report with the hidden details, Crystal Reports executes a GROUP BY query. When you double-click a column in the chart to drill down to details, Crystal Reports executes a SELECT WHERE query that decreases load times by retrieving only the data needed.

At this point, you have created a SAP Crystal report built on top of live Outlook data using SAP Crystal Reports and CData ODBC driver. Learn more about the CData API Driver for ODBC and download a free trial from the CData API Driver for ODBC page. Let our Support Team know if you have any questions.