Build PingOne-Connected Dashboards Using Zoho Analytics

Zoho Analytics is a modern BI and Analytics platform that allows you to connect and analyze your data, while also creating visualizations and dashboards to discover hidden insights. When paired with CData Connect AI, Zoho Analytics provides instant, cloud-to-cloud access to PingOne data for reporting and analytics. This article demonstrates how to connect to PingOne using Connect AI and analyze PingOne data by creating dashboards in Zoho Analytics.

CData Connect AI provides a pure cloud-to-cloud interface for PingOne, allowing you to analyze PingOne data in Zoho Analytics — without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc.) directly to PingOne, leveraging server-side processing to return the requested PingOne data quickly.

Configure PingOne Connectivity for Zoho Analytics

Connectivity to PingOne from Zoho Analytics is made possible through CData Connect AI. To work with PingOne data from Zoho Analytics, we start by creating and configuring a PingOne connection.

1. Log into Connect AI, click Sources, and then click Add Connection

2. Select "PingOne" from the Add Connection panel

3. Enter the necessary authentication properties to connect to PingOne.

   To connect to PingOne, configure these properties:

   • Region: The region where the data for your PingOne organization is being hosted.
   • AuthScheme: The type of authentication to use when connecting to PingOne.
   • Either WorkerAppEnvironmentId (required when using the default PingOne domain) or AuthorizationServerURL, configured as described below.

   Configuring WorkerAppEnvironmentId

   WorkerAppEnvironmentId is the ID of the PingOne environment in which your Worker application resides. This parameter is used only when the environment is using the default PingOne domain (auth.pingone). It is configured after you have created the custom OAuth application you will use to authenticate to PingOne, as described in Creating a Custom OAuth Application in the Help documentation.

   First, find the value for this property:

   1. From the home page of your PingOne organization, move to the navigation sidebar and click Environments.
   2. Find the environment in which you have created your custom OAuth/Worker application (usually Administrators), and click Manage Environment. The environment's home page displays.
   3. In the environment's home page navigation sidebar, click Applications.
   4. Find your OAuth or Worker application details in the list.
   5. Copy the value in the Environment ID field. It should look similar to:
      

      WorkerAppEnvironmentId='11e96fc7-aa4d-4a60-8196-9acf91424eca'

   Now set WorkerAppEnvironmentId to the value of the Environment ID field.

   Configuring AuthorizationServerURL

   AuthorizationServerURL is the base URL of the PingOne authorization server for the environment where your application is located. This property is only used when you have set up a custom domain for the environment, as described in the PingOne platform API documentation. See Custom Domains.

   Authenticating to PingOne with OAuth

   PingOne supports both OAuth and OAuthClient authentication. In addition to performing the configuration steps described above, there are two more steps to complete to support OAuth or OAuthCliet authentication:

   • Create and configure a custom OAuth application, as described in Creating a Custom OAuth Application in the Help documentation.
   • To ensure that the driver can access the entities in Data Model, confirm that you have configured the correct roles for the admin user/worker application you will be using, as described in Administrator Roles in the Help documentation.
   • Set the appropriate properties for the authscheme and authflow of your choice, as described in the following subsections.

   OAuth (Authorization Code grant)

   Set AuthScheme to OAuth.

   Desktop Applications

   Get and Refresh the OAuth Access Token

   After setting the following, you are ready to connect:

   • InitiateOAuth: GETANDREFRESH. To avoid the need to repeat the OAuth exchange and manually setting the OAuthAccessToken each time you connect, use InitiateOAuth.
   • OAuthClientId: The Client ID you obtained when you created your custom OAuth application.
   • OAuthClientSecret: The Client Secret you obtained when you created your custom OAuth application.
   • CallbackURL: The redirect URI you defined when you registered your custom OAuth application. For example: https://localhost:3333

   When you connect, the driver opens PingOne's OAuth endpoint in your default browser. Log in and grant permissions to the application. The driver then completes the OAuth process:

   1. The driver obtains an access token from PingOne and uses it to request data.
   2. The OAuth values are saved in the location specified in OAuthSettingsLocation, to be persisted across connections.

   The driver refreshes the access token automatically when it expires.

   For other OAuth methods, including Web Applications, Headless Machines, or Client Credentials Grant, refer to the Help documentation.

   
4. Click Save & Test
5. Navigate to the Permissions tab in the Add PingOne Connection page and update the User-based permissions.

Add a Personal Access Token

When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.

1. Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
2. On the Settings page, go to the Access Tokens section and click Create PAT.
3. Give the PAT a name and click Create.
4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

With the connection configured and a PAT generated, you are ready to connect to PingOne data from Zoho Analytics.

Connect to PingOne in Zoho Analytics Using CData Connect AI

To establish a connection from Zoho Analytics to CData Connect AI, follow these steps:

1. Log in to Zoho Analytics.

2. Create a new connection and select Cloud Databases to open the connection modal.

3. Enter the following information:
   • Database Type - select MS SQL Server.
   • Endpoint - enter tds.cdata.com
   • SQL Server Instance Name - leave this blank.
   • Port - enter 14333
   • Username - enter your CData Connect AI username. This is displayed in the top-right corner of the CData Connect AI interface. For example, [email protected].
   • Password - enter the PAT you generated.
   • Database Name - enter the Connection Name of the CData Connect AI data source you want to connect to (for example, PingOne1).
   • Click Next.
   
4. Choose the table that you would like to import from, e.g. [CData].[Administrators].Users.

5. A Data Preview of the table should pop up. Next, enter a Workspace Name and Table Name to be able to refer to in Zoho Analytics. Click Next.

6. There is an option to schedule the import periodically. After configuring, click Create.

7. Now, the import has been initiated. Click OK.

8. View your new connection in the Zoho Analytics Explorer.

9. Click on the new connection to see the table.

10. Zoho Analytics can auto-generate dashboards for the user, as seen here:

We have successfully imported PingOne data into Zoho Analytics and created dashboards.

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