Integrate Devin with Live ServiceNow Data Using CData Connect AI
Devin is an AI software engineer from Cognition that plans, writes, and tests code in autonomous sessions. It supports the model context protocol (MCP) through its built-in MCP marketplace, allowing you to install remote MCP servers and give Devin access to external tools and live data sources.
By integrating Devin with CData Connect AI through the built-in MCP Server, Devin gains governed, real-time access to live ServiceNow data. You can list catalogs, explore schemas, and query records from ServiceNow data using natural language prompts, with all data access running securely against authorized sources.
This article explains how to configure ServiceNow connectivity in Connect AI, install the CData Connect AI MCP Server from the Devin MCP marketplace, and verify the integration by querying live ServiceNow data from a Devin session.
About ServiceNow Data Integration
CData simplifies access and integration of live ServiceNow data. Our customers leverage CData connectivity to:
- Get optimized performance since CData uses the REST API for data and the SOAP API for schema.
- Read, write, update, and delete ServiceNow objects like Schedules, Timelines, Questions, Syslogs and more.
- Use SQL stored procedures for actions like adding items to a cart, submitting orders, and downloading attachments.
- Securely authenticate with ServiceNow, including basic (username and password), OKTA, ADFS, OneLogin, and PingFederate authentication schemes.
Many users access live ServiceNow data from preferred analytics tools like Tableau, Power BI, and Excel, and use CData solutions to integrate ServiceNow data with their database or data warehouse.
Getting Started
Step 1: Configure ServiceNow connectivity for Devin
Connectivity to ServiceNow from Devin is made possible through Connect AI's Remote MCP Server. To interact with ServiceNow data from Devin, start by creating and configuring a ServiceNow connection in Connect AI.
- Log into Connect AI, click Sources, and then click Add Connection
- Select ServiceNow from the Add Connection panel
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Enter the necessary authentication properties to connect to ServiceNow.
ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, specify the Instance, Username, and Password connection properties.
See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.
- Click Save & Test
- Navigate to the Permissions tab and update user-based permissions
With the ServiceNow connection configured, Devin can now connect to ServiceNow data through Connect AI.
Step 2: Install the Connect AI MCP Server in Devin
Next, install the CData Connect AI MCP Server from the Devin MCP servers list so your sessions can discover and call live data tools through Connect AI.
Note: Installing MCP servers in Devin requires the Manage MCP Servers permission. If you don't have this permission, use the Suggest option or contact your organization admin.
- Log into Devin and navigate to Settings and Connections, then select the MCP servers tab
- Search for CData Connect AI in the marketplace and select the verified listing
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Click Install and enable. When prompted, complete the OAuth flow to authenticate with your Connect AI account
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Once installed, confirm the Enable in sessions toggle is on and click Test tools. Devin validates the connection and lists the available Connect AI tools, such as getCatalogs, getSchemas, getTables, and queryData
With the MCP server installed and enabled, the Connect AI tools are available to every Devin session in your workspace.
Step 3: Query live ServiceNow data from Devin
With the integration complete, start a Devin session and interact with live ServiceNow data through natural language prompts.
- From the Devin home page, start a new session
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In the session prompt, ask Devin to work with your Connect AI data, for example:
- Can you list the connections in CData Connect AI
- Show the available schemas and tables for ServiceNow
- Query the top 5 records from a table in ServiceNow
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Devin calls the Connect AI MCP Server and returns live results from ServiceNow data directly in the session. You can follow the tool calls, inputs, and outputs in the Progress panel
At this point, Devin communicates with the Connect AI MCP Server and retrieves live ServiceNow data through remote MCP tools directly from your sessions, whether you're exploring data, building features against it, or automating engineering tasks.
Get started with CData Connect AI
To access hundreds of SaaS, big data, and NoSQL sources directly from your cloud applications, try CData Connect AI today. Download a free 14-day trial of CData Connect AI, and our Support Team is available to help with any questions you have.