The Jira Service Management ODBC Driver is a powerful tool that allows you to connect with live data from Jira Service Management, directly from any applications that support ODBC connectivity. Access Jira Service Management data like you would a database - read, write, and update Jira Service Management Customers, Organizations, Requests, etc. through a standard ODBC Driver interface.

Jira Service Management

Jira Service Management ODBC Connectivity Features

SQL access to JIRA Service Desk 3.16.0 and above
Powerful metadata querying enables SQL-like access to non-database sources
Push down query optimization pushes SQL operations down to the server whenever possible, increasing performance
Client-side query execution engine, supports SQL-92 operations that are not available server-side
Connect to live Atlassian Jira Service Management data, for real-time data access with the Atlassian Jira Service Management Python Connectors
Full support for data aggregation and complex JOINs in SQL queries
Secure connectivity through modern cryptography, including TLS 1.2, SHA-256, ECC, etc.
Seamless integration with leading BI, reporting, and ETL tools and with custom applications via the Jira Service Management Connector.

Target Service, API

The driver connects to Jira Service Management API. IT service management.

Schema, Data Model

Models service desk objects as tables. Request and SLA focused.

Key Objects

Requests, Queues, SLAs, Customers, and Knowledge Base. ITSM data model.

Operations

Full CRUD on service requests. SLA tracking. Customer portal data.

Authentication

OAuth 2.0 or API token. Service desk agent permissions required.

Robust ODBC Access to Atlassian Jira Service Management

Full-featured and consistent SQL access to any supported data source through ODBC

Standards-Compliant ODBC

ODBC 3.8 compliant native protocol based drivers.
Unicode, 32-bit and 64-bit support

Support 32-bit and 64-bit applications and unicode ODBC APIs.
Cross-platform ODBC (Windows/Linux/Mac)

Available for Microsoft Windows, Unix, and Mac (macOS / OS X) platforms.
Certified ODBC Compatibility*

Our drivers undergo extensive testing and are certified to be compatible with leading analytics and reporting applications like Tableau, Microsoft Excel, and many more.
* Please visit our knowledge base to access how-to articles.
Embedded Remoting Capabilities

Our exclusive Remoting feature allows hosting the ODBC connection on a server to enable connections from various clients on any platform (Java, .NET, C++, PHP, Python, etc.), using any standards based technology (ODBC, JDBC, etc.). ODBC Remoting is enabled using the popular MySQL and SQL (TDS) wire protocol server.

String, Date, Numeric SQL Functions

The driver includes a library of 50 plus functions that can manipulate column values into the desired result. Popular examples include Regex, JSON, and XML processing functions.
Collaborative Query Processing

Our drivers enhance the data source's capabilities by additional client-side processing, when needed, to enable analytic summaries of data such as SUM, AVG, MAX, MIN, etc.
Easily Customizable and Configurable

The data model exposed by our ODBC Drivers can easily be customized to add or remove tables/columns, change data types, etc. without requiring a new build. These customizations are supported at runtime using human-readable schema files that are easy to edit.
Enterprise-class Secure Connectivity

Includes standard Enterprise-class security features such as TLS/ SSL data encryption for all client-server communications.
Replication and Caching

Our replication and caching commands make it easy to copy data to local and cloud data stores such as Oracle, SQL Server, Google Cloud SQL, etc. The replication commands include many features that allow for intelligent incremental updates to cached data.

See what you can do with Jira Service Management ODBC Driver

Server

SQL Server Linked-Server

Connect to Jira Service Management from SQL Server as Linked-Server. You can query Jira Service Management from familiar Transact-SQL without need of setting up another application.

Data Integration & ETL

Integrate Jira Service Management to your system through popular ETL / EAI tools such as Informatica PowerCenter. Standard SQL and Stored Procedures enable fast delivery of your integration projects.

Reporting & BI

Connect Jira Service Management from any ODBC compatible tools:

Desktop

MS Access / Excel / PowerQuery

Your familiar tools can connect to Jira Service Management using CData ODBC.

Connect to Jira Service Management — empower every team

Management & Data Consumer

Easiest way to connect to Jira Service Management
Dashboard / Reports that connect with Jira Service Management
Data drives business, but IT teams are overwhelmed by accessing numerous siloed sources like Jira Service Management. CData ODBC Drivers offer the fastest, easiest way to connect Jira Service Management to BI tools like SAP BusinessObjects, Crystal Reports, Qlik, or Access.

IT Department

Integrate Jira Service Management to your system:

Custom application integration with SQL
SQL Server Linked Server
Informatica PowerCenter

Need to integrate your internal systems with Jira Service Management? CData ODBC Drivers let you do it easily—access Jira Service Management as a SQL Server Linked Server or connect via tools like Informatica PowerCenter using an SQL-based driver, no extra middleware required.

IT Pro, Infrastructure

Data Client of your choice
Excel, MS Access Linked-table, PowerQuery

Still exporting and importing CSVs manually or with scripts? CData ODBC Drivers give you live access to Jira Service Management — no middleware or files needed. Use your preferred tools and stay in control of your Jira Service Management data.

Frequently Asked Jira Service Management ODBC Driver Questions

Learn more about Jira Service Management ODBC drivers for data and analytics integration

Does Jira Service Management support ODBC?

Not natively. However, CData offers an ODBC driver for Jira Service Management that allows you to connect to Jira Service Management data from any ODBC-compliant application, just like you would access a traditional database. This can be useful for tasks like:

Accessing Jira Service Management from applications: Connect to Jira Service Management data in popular tools and applications including Microsoft Excel, Tableau, Power BI, and many others.
Real-time data: You can work with live Jira Service Management data within these applications, enabling tasks like reporting and analysis.
Connecting systems: Build data integrations between Jira Service Management and other systems.

The Jira Service Management ODBC driver is an ODBC 3.8 compliant native protocol-based driver with comprehensive ANSI SQL-92 support. This means that virtually any application that can connect to data via ODBC, can use the CData ODBC driver for real-time integration. Download a fully functional free trial of the Jira Service Management ODBC driver today to get started.

Is there an ODBC driver for Jira Service Management?

Yes, the CData ODBC driver for Jira Service Management provides universal ODBC data connectivity for Jira Service Management. The Jira Service Management ODBC driver offers a simple SQL-based layer of abstraction that simplifies real-time data access for users and applications, enabling them to communicate with Jira Service Management using a standardized set of functions. Virtually any application on any platform (including Windows, macOS, or *nix) can use the CData ODBC driver for real-time integration.

How do I connect to Jira Service Management via ODBC?

Connectivity to Jira Service Management via ODBC is easy. First, download and install the Jira Service Management ODBC driver. The download page includes separate installers for Windows, macOS, and Unix, so please select the Jira Service Management ODBC driver that matches the platform where you intend to use the driver.

Once the installation is complete, navigate to the ODBC driver documentation page. Here, you'll find a wealth of information about the installed driver. The step-by-step instructions for creating a DSN and using it to connect to Jira Service Management via ODBC are just the beginning. The documentation also provides extensive configuration details for using the Jira Service Management ODBC driver with all your favorite applications and development tools, ensuring you have all the support you need.

Where can I download an ODBC driver for Jira Service Management?

All of the CData ODBC drivers, including the Jira Service Management ODBC driver are available for download online. To get started, download a fully functional free trial of the Jira Service Management ODBC driver today.

How do I install an ODBC driver for Jira Service Management?

To install the Jira Service Management driver, simply download one of the Jira Service Management ODBC driver installers available online. The download page includes separate Windows, macOS, and Unix installers, so please select the Jira Service Management ODBC driver that matches the platform where you intend to use the driver. The installers are comprehensive setup utilities that will install all the components required to use the Jira Service Management ODBC driver on your system.

Is the Jira Service Management ODBC driver 32-bit or 64-bit?

The Jira Service Management ODBC driver is available in both 32-bit and 64-bit binaries. The Jira Service Management driver installer will allow you to install both options, and you can select the ODBC driver binary that is appropriate for the system where you intend to use the driver.

Does pyODBC work with Jira Service Management?

Absolutely. The Jira Service Management ODBC driver seamlessly supports pyODBC connectivity. For example, check out this article on our online knowledgebase that demonstrates how you can connect to Jira Service Management from PyCharm using pyODBC and the Jira Service Management ODBC driver.

However, besides ODBC support, we also provide native Python data connectivity for Jira Service Management. To learn more, check out the Jira Service Management Python Connector online.