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JDBC

ServiceNow JDBC Driver

Easily connect live ServiceNow data with Java-based BI, ETL, reporting, AI/ML & custom apps.

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CData Drivers now work with AI Coding tools

The ServiceNow JDBC Driver enables users to connect with live ServiceNow data, directly from any applications that support JDBC connectivity. Rapidly create and deploy powerful Java applications that integrate with ServiceNow data including Schedules, Timelines, Questions, Syslogs, and more!

JDBC architecture

ServiceNow JDBC Connectivity Features

  • Powerful metadata querying enables SQL-like access to non-database sources
  • Push down query optimization pushes SQL operations down to the server whenever possible, increasing performance
  • Client-side query execution engine, supports SQL-92 operations that are not available server-side
  • Connect to live ServiceNow data, for real-time data access with the ServiceNow ODBC Driver
  • Full support for data aggregation and complex JOINs in SQL queries
  • Secure connectivity through modern cryptography, including TLS 1.2, SHA-256, ECC, etc.
  • Seamless integration with leading BI, reporting, and ETL tools and with custom applications via the ServiceNow Connector.

Target Service, API

The driver connects to ServiceNow instances via REST API. Supports all ServiceNow tables including ITSM, ITOM, HR, and custom applications.

Schema, Data Model

Dynamic discovery of all ServiceNow tables and fields. Models tables with full metadata including field types, references, and choice lists.

Key Objects

Incidents, Problems, Changes, Service Requests, Users, Groups, Configuration Items (CMDB), Knowledge Articles, Service Catalog Items, and all custom tables.

Operations

Full CRUD operations with SQL-92 support. ServiceNow query syntax translated from SQL. Supports dot-walking for reference fields and encoded queries.

Authentication

Basic authentication with Username/Password, OAuth 2.0, or connection via MID Server. Instance URL required with appropriate user permissions.

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JDBC access to ServiceNow

Full-featured and consistent SQL access to any supported data source through JDBC


See what you can do with ServiceNow JDBC Driver

ETL, Data Warehouse
Data integration & ETL

Integrate ServiceNow into your systems and data warehouses through popular Java-based ETL/EAI tools. Supports both self-hosted environments and cloud service deployment.

BI, Reporting, Virtualization
BI, reporting & data virtualization

Connect to ServiceNow from any JDBC-compatible BI, reporting, and data virtualization platform. Provides seamless integration using SQL as the standard query interface across all tools.

Custom Java Applications
Custom Java applications

Use the ServiceNow JDBC Driver to rapidly deliver Java-based applications that connect with ServiceNow. Universal SQL-based interactivity simplifies integration and speeds time to market.

Connect to ServiceNow—empower every team

Management & Data Consumer
IT Department
ISVs & cloud service vendors

AI-assisted development with CData CLI

Build ServiceNow integrations faster with AI that understands your schema

Schema-aware AI

CData CLI gives AI coding tools access to your ServiceNow schema. No more guessing table names or column types—AI sees the same metadata in your JDBC Drivers.

Your AI knows SQL

How to find table names, column names, and how to generate SQL syntax are things that AI knows well from millions of training data. No need for customization, no hallucinations. Your AI acts like a domain specialist to ServiceNow.

More accurate, more token-efficient

With CData CLI's queryable schema detection and highly efficient queries with filters, aggregation, joins with correct pushdown, your AI will achieve more accuracy with less token usage.

Supported AI Coding Tools
Download CData CLI
FAQs

Frequently asked ServiceNow JDBC driver questions

Learn more about ServiceNow JDBC drivers for data and analytics integration

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