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Get the Report →Connect to ServiceNow Data from a Connection Pool in JBoss
Integrate ServiceNow data into Java servlets: Use the Management Console in JBoss to install the ServiceNow JDBC Driver.
CData JDBC drivers can be configured in JBoss by following the standard procedure for connection pooling. This article details how to access ServiceNow data from a connection pool in JBoss applications. This article details how to use the JBoss Management Interface to configure the CData JDBC Driver for ServiceNow. You will then access ServiceNow data from a connection pool.
About ServiceNow Data Integration
CData simplifies access and integration of live ServiceNow data. Our customers leverage CData connectivity to:
- Get optimized performance since CData uses the REST API for data and the SOAP API for schema.
- Read, write, update, and delete ServiceNow objects like Schedules, Timelines, Questions, Syslogs and more.
- Use SQL stored procedures for actions like adding items to a cart, submitting orders, and downloading attachments.
- Securely authenticate with ServiceNow, including basic (username and password), OKTA, ADFS, OneLogin, and PingFederate authentication schemes.
Many users access live ServiceNow data from preferred analytics tools like Tableau, Power BI, and Excel, and use CData solutions to integrate ServiceNow data with their database or data warehouse.
Getting Started
Create a JDBC Data Source for ServiceNow from the Management Console
Follow the steps below to add the driver JAR and define required connection properties.
- In the Runtime menu, select the Domain or Server menu, depending on whether you are deploying to a managed domain or to a stand-alone server, and click "Manage deployments" to open the Deployments page.
- Click Add. In the resulting wizard, add the JAR file and license for the driver, located in the lib subfolder of the installation directory. Finish the wizard with the defaults, select the driver, and click Enable.
- In the Configuration menu, click Subsystems -> Connector -> Datasources. This opens the JDBC Datasources page.
- Click Add and, in the resulting wizard, enter a name for the driver and the JNDI name. For example:
java:jboss/root/jdbc/ServiceNow
- Select the driver that you added above.
Enter the JDBC URL and the username and password. The syntax of the JDBC URL is jdbc:servicenow: followed by a semicolon-separated list of connection properties.
ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.
See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.
Built-in Connection String Designer
For assistance in constructing the JDBC URL, use the connection string designer built into the ServiceNow JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.
java -jar cdata.jdbc.servicenow.jar
Fill in the connection properties and copy the connection string to the clipboard.
A typical connection string is below:
jdbc:servicenow:OAuthClientId=MyOAuthClientId;OAuthClientSecret=MyOAuthClientSecret;Username=MyUsername;Password=MyPassword;URL=https://myinstance12345.service-now-com;InitiateOAuth=GETANDREFRESH
- Test the connection and finish the wizard. Select the ServiceNow data source and click Enable.
More JBoss Integration
The steps above show how to configure the driver in a simple connection pooling scenario. For more information, refer to the Data Source Management chapter in the JBoss EAP documentation.