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ODBC

ServiceNow ODBC Driver

Read, write, and update ServiceNow through ODBC

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New
CData Drivers now work with AI Coding tools

The ServiceNow ODBC Driver is a powerful tool that allows you to connect with live data from ServiceNow, directly from any applications that support ODBC connectivity. Access ServiceNow data like you would a database - read, write, and update ServiceNow Schedules, Timelines, Questions, Syslogs, etc. through a standard ODBC Driver interface.

ODBC architecture

See what you can do with ServiceNow ODBC Driver

Server

SQL
SQL Server Linked-Server

Connect to ServiceNow from SQL Server as Linked-Server. You can query ServiceNow from familiar Transact-SQL without need of setting up another application.

Informatica
Data Integration & ETL

Integrate ServiceNow to your system through popular ETL / EAI tools such as Informatica PowerCenter. Standard SQL and Stored Procedures enable fast delivery of your integration projects.

Reporting & BI
Reporting & BI

Connect ServiceNow from any ODBC compatible tools:

Desktop

MS Access / Excel / PowerQuery
MS Access / Excel / PowerQuery

Your familiar tools can connect to ServiceNow using CData ODBC.

ServiceNow ODBC Connectivity Features

  • Powerful metadata querying enables SQL-like access to non-database sources
  • Push down query optimization pushes SQL operations down to the server whenever possible, increasing performance
  • Client-side query execution engine, supports SQL-92 operations that are not available server-side
  • Connect to live ServiceNow data, for real-time data access with the ServiceNow JDBC Driver
  • Full support for data aggregation and complex JOINs in SQL queries
  • Secure connectivity through modern cryptography, including TLS 1.2, SHA-256, ECC, etc.
  • Seamless integration with leading BI, reporting, and ETL tools and with custom applications via the ServiceNow Connector.

Target Service, API

The driver connects to ServiceNow instances via REST API. Supports all ServiceNow tables including ITSM, ITOM, HR, and custom applications.

Schema, Data Model

Dynamic discovery of all ServiceNow tables and fields. Models tables with full metadata including field types, references, and choice lists.

Key Objects

Incidents, Problems, Changes, Service Requests, Users, Groups, Configuration Items (CMDB), Knowledge Articles, Service Catalog Items, and all custom tables.

Operations

Full CRUD operations with SQL-92 support. ServiceNow query syntax translated from SQL. Supports dot-walking for reference fields and encoded queries.

Authentication

Basic authentication with Username/Password, OAuth 2.0, or connection via MID Server. Instance URL required with appropriate user permissions.

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Robust ODBC access to ServiceNow

Full-featured and consistent SQL access to any supported data source through ODBC


Connect to ServiceNow—empower every team

Management & Data Consumer
IT Department
IT Pro, Infrastructure

AI-assisted development with CData CLI

Build ServiceNow integrations faster with AI that understands your schema

Schema-aware AI

CData CLI gives AI coding tools access to your ServiceNow schema. No more guessing table names or column types—AI sees the same metadata in your ODBC Drivers.

Your AI Knows SQL

How to find table names, column names, and how to generate SQL syntax are things that AI knows well from millions of training data. No need for customization, no hallucinations. Your AI acts like a domain specialist to ServiceNow.

More Accurate, More Token-Efficient

With CData CLI's queryable schema detection and highly efficient queries with filters, aggregation, joins with correct pushdown, your AI will achieve more accuracy with less token usage.

Supported AI Coding Tools
Download CData CLI
FAQs

Frequently asked ServiceNow ODBC driver questions

Learn more about ServiceNow ODBC drivers for data and analytics integration

Download the ServiceNow ODBC Driver today!

Get the latest ServiceNow ODBC Drivers for Windows, Linux, and macOS. Install in minutes and connect your ServiceNow data to Power BI, Tableau, and more.