Use the CData ODBC Driver for ServiceNow in Microsoft Power Query

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ServiceNow ODBC Driver

The ServiceNow ODBC Driver is a powerful tool that allows you to connect with live ServiceNow data, directly from any applications that support ODBC connectivity.

Access ServiceNow data like you would a database - read, write, and update Schedules, Timelines, Questions, Syslogs, etc. through a standard ODBC Driver interface.



You can use the CData ServiceNow ODBC Driver with Microsoft Power Query. In this article, you will use the ODBC driver to import ServiceNow data into Microsoft Power Query.

The CData ODBC Driver for ServiceNow enables you to link to ServiceNow data in Microsoft Power Query, ensuring that you see any updates. This article details how to use the ODBC driver to import ServiceNow data into Microsoft Power Query.

Connect to ServiceNow as an ODBC Data Source

If you have not already, first specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.

ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.

See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

Import ServiceNow Data

Follow the steps below to import ServiceNow data using standard SQL:

  1. From the ribbon in Excel, click Power Query -> From Other Data Sources -> From ODBC.

  2. Enter the ODBC connection string. Below is a connection string using the default DSN created when you install the driver: Provider=MSDASQL.1;Persist Security Info=False;DSN=CData ServiceNow Source
  3. Enter the SELECT statement to import data with. For example:

    SELECT sys_id, priority FROM incident
  4. Enter credentials, if required, and click Connect. The results of the query are displayed in the Query Editor Preview. You can combine queries from other data sources or refine the data with Power Query formulas. To load the query to the worksheet, click the Close and Load button.