Query, Visualize, and Share live Gong Data in Redash

Redash is a collaboration tool that lets you query, visualize, and share your data. When paired with CData Connect AI, Redash gets access to live Gong data. This article demonstrates how to connect to Gong using Connect AI and work with live Gong data in Redash.

CData Connect AI provides a pure SQL Server interface for Gong, allowing you to query data from Gong without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc.) directly to Gong, leveraging server-side processing to return the requested Gong data quickly.

Configure Gong Connectivity for Redash

Connectivity to Gong from Redash is made possible through CData Connect AI. To work with Gong data in Redash, we start by creating and configuring a Gong connection.

1. Log into Connect AI, click Sources, and then click Add Connection

2. Select "Gong" from the Add Connection panel

3. Enter the necessary authentication properties to connect to Gong.

   To connect to Gong, you must be a Gong administrator. Navigate to Admin Center > Settings > Ecosystem > API and click Get API Key (or Create). Copy the Access Key and Access Key Secret (the secret is shown only once). Note the Base URL displayed on that page. Then set the following:

   • Domain: The Base URL from the Gong API page (for example, your-tenant.api.gong.io).
   • API Key: The Access Key from your Gong API settings.
   • API Secret: The Access Key Secret from your Gong API settings.
   
4. Click Save & Test
5. Navigate to the Permissions tab in the Add Gong Connection page and update the User-based permissions.

Add a Personal Access Token

When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.

1. Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
2. On the Settings page, go to the Access Tokens section and click Create PAT.
3. Give the PAT a name and click Create.
4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

With the connection configured and a PAT generated, you are ready to connect to Gong data from Redash.

Connect to Gong from Redash using Connect AI

To establish a connection from Redash to CData Connect AI using the Virtual SQL Server, follow these steps:

1. Log into Redash.
2. Click the settings widget on the top right.
3. Click New Data Source.
4. Select Microsoft SQL Server as the Data Source Type.
5. On the configuration tab, set the following properties:
   • Database Name: enter the Connection Name of the CData Connect AI data source you want to connect to (for example, Salesforce1).
   • Server: enter the virtual SQL Server host name (tds.cdata.com)
   • User: enter your CData Connect AI username. This is displayed in the top-right corner of the CData Connect AI interface. For example, [email protected].
   • Password: enter the PAT you generated on the Settings page.
   • Port: enter 14333
   
6. Click Create.
7. Click Test Connection to ensure that the connection is configured properly.

You can now work with live Gong data in Redash.

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