Connect to IBM Cloud Object Storage Data from Crystal Reports
Crystal Reports is a business intelligence application by SAP designed to help you analyze your data with well-formatted, pixel-perfect, and multi-page reports. When paired with CData Connect AI, Crystal Reports gets access to live IBM Cloud Object Storage data. This article demonstrates how to connect to IBM Cloud Object Storage using Connect AI and report on IBM Cloud Object Storage data in Crystal Reports.
CData Connect AI provides a pure SQL Server interface for IBM Cloud Object Storage, allowing you to query data from IBM Cloud Object Storage without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc.) directly to IBM Cloud Object Storage, leveraging server-side processing to return the requested IBM Cloud Object Storage data quickly.
Configure IBM Cloud Object Storage Connectivity for Crystal Reports
Connectivity to IBM Cloud Object Storage from Crystal Reports is made possible through CData Connect AI. To work with IBM Cloud Object Storage data from Crystal Reports, we start by creating and configuring a IBM Cloud Object Storage connection.
- Log into Connect AI, click Sources, and then click Add Connection
- Select "IBM Cloud Object Storage" from the Add Connection panel
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Enter the necessary authentication properties to connect to IBM Cloud Object Storage.
Register a New Instance of Cloud Object Storage
If you do not already have Cloud Object Storage in your IBM Cloud account, follow the procedure below to install an instance of SQL Query in your account:
- Log in to your IBM Cloud account.
- Navigate to the page, choose a name for your instance and click Create. You will be redirected to the instance of Cloud Object Storage you just created.
Connecting using OAuth Authentication
There are certain connection properties you need to set before you can connect. You can obtain these as follows:
API Key
To connect with IBM Cloud Object Storage, you need an API Key. You can obtain this as follows:
- Log in to your IBM Cloud account.
- Navigate to the Platform API Keys page.
- On the middle-right corner click "Create an IBM Cloud API Key" to create a new API Key.
- In the pop-up window, specify the API Key name and click "Create". Note the API Key as you can never access it again from the dashboard.
Cloud Object Storage CRN
If you have multiple accounts, specify the CloudObjectStorageCRN explicitly. To find the appropriate value, you can:
- Query the Services view. This will list your IBM Cloud Object Storage instances along with the CRN for each.
- Locate the CRN directly in IBM Cloud. To do so, navigate to your IBM Cloud Dashboard. In the Resource List, Under Storage, select your Cloud Object Storage resource to get its CRN.
Connecting to Data
You can now set the following to connect to data:
- InitiateOAuth: Set this to GETANDREFRESH. You can use InitiateOAuth to avoid repeating the OAuth exchange and manually setting the OAuthAccessToken.
- ApiKey: Set this to your API key which was noted during setup.
- CloudObjectStorageCRN (Optional): Set this to the cloud object storage CRN you want to work with. While the connector attempts to retrieve this automatically, specifying this explicitly is recommended if you have more than Cloud Object Storage account.
When you connect, the connector completes the OAuth process.
- Extracts the access token and authenticates requests.
- Saves OAuth values in OAuthSettingsLocation to be persisted across connections.
- Click Save & Test
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Navigate to the Permissions tab in the Add IBM Cloud Object Storage Connection page and update the User-based permissions.
Add a Personal Access Token
When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.
- Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
- On the Settings page, go to the Access Tokens section and click Create PAT.
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Give the PAT a name and click Create.
- The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.
With the connection configured and a PAT generated, you are ready to connect to IBM Cloud Object Storage data from Crystal Reports.
Connect to IBM Cloud Object Storage from Crystal Reports using Connect AI
To establish a connection from Crystal Reports to CData Connect AI, you will need to download the JDBC driver.
- Open the Client Tools page of CData Connect AI.
- Search for and select JDBC.
- Download and run the setup file.
- When the installation is complete, locate the JDBC Connect JAR file in the JDBC driver's installation directory, for example, C:\Program Files\CData\JDBC Driver for CData Connect\lib.
- Copy the JDBC Connect JAR file (cdata.jdbc.connect.jar).
After copying the JDBC CData Connect JAR file, you will need to paste it into the Crystal Reports installation location and configure the connection to Connect AI.
- Find the installation directory for Crystal Reports, for example, C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib
- Paste the JDBC Connect JAR file into the Crystal Reports installation directory.
- Go to the parent java folder. For example, C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java This folder should contain a CRConfig file.

- Open CRConfig in a text editor.
- Add the path to the JDBC CData Connect JAR file in the
of the CRConfig file, for example, C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib 
- Log into Crystal Reports and start a blank report.
- In the Database Expert dialog, click Create New Connection.
- Select the JDBC data source and the tables you want to add. Click OK.

- In the Connection dialog, enter the Connection URL (e.g. jdbc:connect:AuthScheme=Basic;user=username;password=PAT;) and Database Classname (e.g. cdata.jdbc.connect.ConnectDriver).

- Click Finish. The Database Expert dialog displays all available connections.

You can now create reports with the connected data.
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