Connect to JSON Services from Crystal Reports
Crystal Reports is a business intelligence application by SAP designed to help you analyze your data with well-formatted, pixel-perfect, and multi-page reports. When paired with CData Connect AI, Crystal Reports gets access to live JSON services. This article demonstrates how to connect to JSON using Connect AI and report on JSON services in Crystal Reports.
CData Connect AI provides a pure SQL Server interface for JSON, allowing you to query data from JSON without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc.) directly to JSON, leveraging server-side processing to return the requested JSON services quickly.
Configure JSON Connectivity for Crystal Reports
Connectivity to JSON from Crystal Reports is made possible through CData Connect AI. To work with JSON services from Crystal Reports, we start by creating and configuring a JSON connection.
- Log into Connect AI, click Sources, and then click Add Connection
- Select "JSON" from the Add Connection panel
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Enter the necessary authentication properties to connect to JSON.
See the Getting Started chapter in the data provider documentation to authenticate to your data source: The data provider models JSON APIs as bidirectional database tables and JSON files as read-only views (local files, files stored on popular cloud services, and FTP servers). The major authentication schemes are supported, including HTTP Basic, Digest, NTLM, OAuth, and FTP. See the Getting Started chapter in the data provider documentation for authentication guides.
After setting the URI and providing any authentication values, set DataModel to more closely match the data representation to the structure of your data.
The DataModel property is the controlling property over how your data is represented into tables and toggles the following basic configurations.
- Document (default): Model a top-level, document view of your JSON data. The data provider returns nested elements as aggregates of data.
- FlattenedDocuments: Implicitly join nested documents and their parents into a single table.
- Relational: Return individual, related tables from hierarchical data. The tables contain a primary key and a foreign key that links to the parent document.
See the Modeling JSON Data chapter for more information on configuring the relational representation. You will also find the sample data used in the following examples. The data includes entries for people, the cars they own, and various maintenance services performed on those cars.
- Click Save & Test
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Navigate to the Permissions tab in the Add JSON Connection page and update the User-based permissions.
Add a Personal Access Token
When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.
- Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
- On the Settings page, go to the Access Tokens section and click Create PAT.
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Give the PAT a name and click Create.
- The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.
With the connection configured and a PAT generated, you are ready to connect to JSON services from Crystal Reports.
Connect to JSON from Crystal Reports using Connect AI
To establish a connection from Crystal Reports to CData Connect AI, you will need to download the JDBC driver.
- Open the Client Tools page of CData Connect AI.
- Search for and select JDBC.
- Download and run the setup file.
- When the installation is complete, locate the JDBC Connect JAR file in the JDBC driver's installation directory, for example, C:\Program Files\CData\JDBC Driver for CData Connect\lib.
- Copy the JDBC Connect JAR file (cdata.jdbc.connect.jar).
After copying the JDBC CData Connect JAR file, you will need to paste it into the Crystal Reports installation location and configure the connection to Connect AI.
- Find the installation directory for Crystal Reports, for example, C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib
- Paste the JDBC Connect JAR file into the Crystal Reports installation directory.
- Go to the parent java folder. For example, C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java This folder should contain a CRConfig file.

- Open CRConfig in a text editor.
- Add the path to the JDBC CData Connect JAR file in the
of the CRConfig file, for example, C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib 
- Log into Crystal Reports and start a blank report.
- In the Database Expert dialog, click Create New Connection.
- Select the JDBC data source and the tables you want to add. Click OK.

- In the Connection dialog, enter the Connection URL (e.g. jdbc:connect:AuthScheme=Basic;user=username;password=PAT;) and Database Classname (e.g. cdata.jdbc.connect.ConnectDriver).

- Click Finish. The Database Expert dialog displays all available connections.

You can now create reports with the connected data.
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