Connect to NetSuite SuiteAnalytics Data from Crystal Reports
Crystal Reports is a business intelligence application by SAP designed to help you analyze your data with well-formatted, pixel-perfect, and multi-page reports. When paired with CData Connect AI, Crystal Reports gets access to live NetSuite SuiteAnalytics data. This article demonstrates how to connect to NetSuite SuiteAnalytics using Connect AI and report on NetSuite SuiteAnalytics data in Crystal Reports.
CData Connect AI provides a pure SQL Server interface for NetSuite SuiteAnalytics, allowing you to query data from NetSuite SuiteAnalytics without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect AI pushes all supported SQL operations (filters, JOINs, etc.) directly to NetSuite SuiteAnalytics, leveraging server-side processing to return the requested NetSuite SuiteAnalytics data quickly.
Configure NetSuite SuiteAnalytics Connectivity for Crystal Reports
Connectivity to NetSuite SuiteAnalytics from Crystal Reports is made possible through CData Connect AI. To work with NetSuite SuiteAnalytics data from Crystal Reports, we start by creating and configuring a NetSuite SuiteAnalytics connection.
- Log into Connect AI, click Sources, and then click Add Connection
- Select "NetSuite SuiteAnalytics" from the Add Connection panel
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Enter the necessary authentication properties to connect to NetSuite SuiteAnalytics.
Prerequisites
Before you can connect to NetSuite SuiteAnalytics, you must set up SuiteAnalytics Connect in your NetSuite account:
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Enable the Connect Service feature.
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Ensure that your Account Administrator has enabled your Account and Role with the Connect Service feature.
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Navigate to Setup > Company > Enable Features.
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Click the Analytics tab and check the SuiteAnalytics Connect box.
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Add the SuiteAnalytics Connect permission to an existing Role, and note the Role ID for later.
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Find the Settings portlet on your home page and click Set Up SuiteAnalytics Connect, then click Your Configuration to view your service host and account ID. These settings map directly to the Server and Account Id properties.
Add the NetSuite SuiteAnalytics Connection
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Open the Sources page of the Connect Cloud dashboard.
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Click Add Connection and select NetSuite SuiteAnalytics from the list of connectors.
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Enter a Connection Name of your choice.
Authenticate to NetSuite SuiteAnalytics
Set the following required properties:
Server: The Service Host value you found when setting up SuiteAnalytics Connect.
Account Id: The Account ID value you found when setting up SuiteAnalytics Connect.
Role Id: The internal ID of the login role you granted the SuiteAnalytics Connect permission.
Next, choose one of the supported authentication methods:
Basic authentication
User: The username you use to authenticate to your NetSuite account.
Password: The password associated with that account.
Token-based authentication
Consumer Key and Consumer Secret: Generated when you create your integration record in NetSuite.
Token Key and Token Secret: The access token and secret generated for that integration.
After you enter your credentials, click Save & Test to validate the connection.
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- Click Save & Test
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Navigate to the Permissions tab in the Add NetSuite SuiteAnalytics Connection page and update the User-based permissions.
Add a Personal Access Token
When connecting to Connect AI through the REST API, the OData API, or the Virtual SQL Server, a Personal Access Token (PAT) is used to authenticate the connection to Connect AI. It is best practice to create a separate PAT for each service to maintain granularity of access.
- Click on the Gear icon () at the top right of the Connect AI app to open the settings page.
- On the Settings page, go to the Access Tokens section and click Create PAT.
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Give the PAT a name and click Create.
- The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.
With the connection configured and a PAT generated, you are ready to connect to NetSuite SuiteAnalytics data from Crystal Reports.
Connect to NetSuite SuiteAnalytics from Crystal Reports using Connect AI
To establish a connection from Crystal Reports to CData Connect AI, you will need to download the JDBC driver.
- Open the Client Tools page of CData Connect AI.
- Search for and select JDBC.
- Download and run the setup file.
- When the installation is complete, locate the JDBC Connect JAR file in the JDBC driver's installation directory, for example, C:\Program Files\CData\JDBC Driver for CData Connect\lib.
- Copy the JDBC Connect JAR file (cdata.jdbc.connect.jar).
After copying the JDBC CData Connect JAR file, you will need to paste it into the Crystal Reports installation location and configure the connection to Connect AI.
- Find the installation directory for Crystal Reports, for example, C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib
- Paste the JDBC Connect JAR file into the Crystal Reports installation directory.
- Go to the parent java folder. For example, C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java This folder should contain a CRConfig file.

- Open CRConfig in a text editor.
- Add the path to the JDBC CData Connect JAR file in the
of the CRConfig file, for example, C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib 
- Log into Crystal Reports and start a blank report.
- In the Database Expert dialog, click Create New Connection.
- Select the JDBC data source and the tables you want to add. Click OK.

- In the Connection dialog, enter the Connection URL (e.g. jdbc:connect:AuthScheme=Basic;user=username;password=PAT;) and Database Classname (e.g. cdata.jdbc.connect.ConnectDriver).

- Click Finish. The Database Expert dialog displays all available connections.

You can now create reports with the connected data.
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