Build Agents in Relevance AI with Access to Live NetSuite SuiteAnalytics Data via CData Connect AI

Relevance AI is an AI automation and agent-building platform that enables organizations to create autonomous workflows powered by natural language reasoning. Users can visually design agents that interact with APIs, databases, and third-party systems to complete everyday business tasks or data operations.

By integrating Relevance AI with CData Connect AI through the built-in MCP (Model Context Protocol) Server, your agents can query, summarize, and act on live NetSuite SuiteAnalytics data in real time. This connection bridges Relevance AI intelligent workflow engine with the governed enterprise connectivity of CData Connect AI ensuring every query runs securely against authorized sources without manual data export.

This article outlines the steps to configure NetSuite SuiteAnalytics connectivity in Connect AI, register Connect AI in Relevance AI, and build an agent that interacts with live NetSuite SuiteAnalytics data.

Step 1: Configure NetSuite SuiteAnalytics Connectivity for Relevance AI

Connectivity to NetSuite SuiteAnalytics from Relevance AI is made possible through CData Connect AI's Remote MCP Server. To interact with NetSuite SuiteAnalytics data from Relevance AI, we start by creating and configuring a NetSuite SuiteAnalytics connection in CData Connect AI.

1. Log into Connect AI, click Sources, and then click Add Connection

2. Select NetSuite SuiteAnalytics from the Add Connection panel

3. Enter the necessary authentication properties to connect to NetSuite SuiteAnalytics.

   Prerequisites

   Before you can connect to NetSuite SuiteAnalytics, you must set up SuiteAnalytics Connect in your NetSuite account:

   1. Enable the Connect Service feature.

      1. Ensure that your Account Administrator has enabled your Account and Role with the Connect Service feature.

      2. Navigate to Setup > Company > Enable Features.

      3. Click the Analytics tab and check the SuiteAnalytics Connect box.

   2. Add the SuiteAnalytics Connect permission to an existing Role, and note the Role ID for later.

   3. Find the Settings portlet on your home page and click Set Up SuiteAnalytics Connect, then click Your Configuration to view your service host and account ID. These settings map directly to the Server and Account Id properties.

   Add the NetSuite SuiteAnalytics Connection

   1. Open the Sources page of the Connect Cloud dashboard.

   2. Click Add Connection and select NetSuite SuiteAnalytics from the list of connectors.

   3. Enter a Connection Name of your choice.

   Authenticate to NetSuite SuiteAnalytics

   Set the following required properties:

   • Server: The Service Host value you found when setting up SuiteAnalytics Connect.

   • Account Id: The Account ID value you found when setting up SuiteAnalytics Connect.

   • Role Id: The internal ID of the login role you granted the SuiteAnalytics Connect permission.

   Next, choose one of the supported authentication methods:

   Basic authentication

   • User: The username you use to authenticate to your NetSuite account.

   • Password: The password associated with that account.

   Token-based authentication

   • Consumer Key and Consumer Secret: Generated when you create your integration record in NetSuite.

   • Token Key and Token Secret: The access token and secret generated for that integration.

   After you enter your credentials, click Save & Test to validate the connection.

   
4. Click Save & Test
5. Navigate to the Permissions tab and update user-based permissions

Add a Personal Access Token

A Personal Access Token (PAT) is used to authenticate the connection to Connect AI from Relevance AI. It is best practice to create a separate PAT for each integration to maintain granular access control.

1. Click the gear icon () at the top right of the Connect AI app to open Settings
2. On the Settings page, go to the Access Tokens section and click Create PAT
3. Give the PAT a descriptive name and click Create

4. Copy the token when displayed and store it securely. It will not be shown again

With the NetSuite SuiteAnalytics connection configured and a PAT generated, Relevance AI can now connect to NetSuite SuiteAnalytics data through Connect AI.

Step 2: Configure Connectivity in Relevance AI

The CData Connect AI MCP endpoint and authorization details are registered within Relevance AI so that agents can call live data from Connect AI.

1. Sign in to Relevance AI and create an account if you do not already have one
2. From the sidebar, navigate to Agents and then click on New Agent

3. Select Build from scratch and name the agent (eg; CData MCP Server)

4. Inside the agent editor, select Advanced and then switch to the MCP Server tab

5. Click + Add Remote MCP Tools
6. In the dialog that appears, fill out the fields as follows:
• URL: https://mcp.cloud.cdata.com/mcp
• Label: Any custom label (eg; cdata_mcp_server)
• Authentication: Select Custom headers
• Add header key:value pair. Combine your email and PAT as email:PAT and encode that string in Base64 and then prefix with the word Basic
  • Key: Authorization
  • Value: Basic base64(email:PAT)

Click Connect to establish the connection. Relevance AI will verify your credentials and register the CData Connect AI MCP Server for use in agents.

Step 3: Build and Run a Relevance AI Agent with Live NetSuite SuiteAnalytics Data

1. Switch to the Run tab for your agent
2. Enter a task for example, "List the five most recent incidents from ServiceNow"

3. The agent will query Connect AI via the MCP endpoint and display live results from NetSuite SuiteAnalytics data

With the connection complete, Relevance AI agents can now issue queries, retrieve records, and perform AI-driven tasks over live NetSuite SuiteAnalytics data through CData Connect AI MCP Server.

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