ServiceDesk Plus Integration Guides and Tutorials

Jerod Johnson
Director, Technology Evangelism

A list of guides and tutorials for connecting to and working with live ServiceDesk Plus data.

CData Software's connectivity tools enable users to connect directly to live ServiceDesk Plus data data from widely-used BI, analytics, ETL, and custom applications, ensuring that our customers can access their data wherever they desire. Below, you'll find a collection of guides and tutorials on integrating with live ServiceDesk Plus data.

Integration Use-Cases

Click below to jump to articles related to specific integration use-case.

Artificial Intelligence - agents, chatbots, and workflows (Claude, ChatGPT, n8n, crewAI, etc.)
Business Intelligence & Analytics - charting, reports, and more (Tableau, Power BI, Amazon QuickSight, etc.)
ETL & Replication - moving and replicating data (CData Sync, AWS Glue, Oracle Data Integrator, etc.)
Data Virtualization - retrieving and manipulating data (DbVisualizer, SQL Server PolyBase, etc.)
Software Development - developing custom applications (.NET, AngularJS, Ruby, Python, etc.)
Data Management - managing data (DBArtisan, RazorSQL, SQuirreL, etc.)
Workflow Automation - building automated workflows (SSIS, Power Automate, etc.)

Artificial Intelligence

Product	Technology	Article Title
Claude Desktop	MCP Server	How to Query Live ServiceDesk Plus Data in Claude Desktop
Cline (VS Code)	MCP Server	How to Access Live ServiceDesk Plus Data in Visual Studio Code via Cline
Python MCP Server	Python	Connect ServiceDesk Plus to AI Assistants With the CData Python MCP Server

Business Intelligence & Analytics

Product	Technology	Article Title
Alteryx Designer	ODBC	Prepare, Blend, and Analyze ServiceDesk Plus in Alteryx Designer (ODBC)
Aqua Data Studio	JDBC	Connect to ServiceDesk Plus in Aqua Data Studio
AWS Databricks	JDBC	Process & Analyze ServiceDesk Plus Data in Databricks (AWS)
Birst	JDBC	Build Visualizations of ServiceDesk Plus in Birst
BIRT	JDBC	Design BIRT Reports on ServiceDesk Plus
Clear Analytics	ODBC	Build Charts with ServiceDesk Plus in Clear Analytics
DBxtra	ODBC	Build Dashboards with ServiceDesk Plus in DBxtra
Domo	ODBC	Create Datasets from ServiceDesk Plus in Domo Workbench
Dundas BI	ODBC	Build Dashboards with ServiceDesk Plus in Dundas BI
FineReport	JDBC	Feed ServiceDesk Plus into FineReport
IBM Cognos BI	ODBC	Create Data Visualizations in Cognos BI with ServiceDesk Plus
JasperServer	JDBC	Create ServiceDesk Plus Reports on JasperReports Server
Jaspersoft BI Suite	JDBC	Connect to ServiceDesk Plus in Jaspersoft Studio
JReport Designer	JDBC	Integrate with ServiceDesk Plus in JReport Designer
KNIME	JDBC	Enable the ServiceDesk Plus JDBC Driver in KNIME
LINQPad	ADO.NET	Working with ServiceDesk Plus in LINQPad
Microsoft SSAS	ADO.NET	Build an OLAP Cube in SSAS from ServiceDesk Plus
MicroStrategy	JDBC	Use the CData JDBC Driver for ServiceDesk Plus in MicroStrategy
Microstrategy Desktop	JDBC	Use the CData JDBC Driver for ServiceDesk Plus in MicroStrategy Desktop
Microstrategy Web	JDBC	Use the CData JDBC Driver for ServiceDesk Plus in MicroStrategy Web
OBIEE	JDBC	ServiceDesk Plus Reporting in OBIEE with the ServiceDesk Plus JDBC Driver
pandas	Python	Use pandas to Visualize ServiceDesk Plus in Python
Pentaho Report Designer	JDBC	Integrate ServiceDesk Plus in the Pentaho Report Designer
Power BI Desktop	Power BI	Author Power BI Reports on Real-Time ServiceDesk Plus
QlikView	ODBC	Connect to and Query ServiceDesk Plus in QlikView over ODBC
R	JDBC	Analyze ServiceDesk Plus in R (JDBC)
R	ODBC	Analyze ServiceDesk Plus in R (ODBC)
RapidMiner	JDBC	Connect to ServiceDesk Plus in RapidMiner
SAP Business Objects	JDBC	Create an SAP BusinessObjects Universe on the CData JDBC Driver for ServiceDesk Plus
SAP Crystal Reports	JDBC	Publish Reports with ServiceDesk Plus in Crystal Reports (JDBC)
SAS	ODBC	Use the CData ODBC Driver for ServiceDesk Plus in SAS for Real-Time Reporting and Analytics
SAS JMP	ODBC	Use the CData ODBC Driver for ServiceDesk Plus in SAS JMP
Sisense	JDBC	Visualize Live ServiceDesk Plus in Sisense
Spago BI	JDBC	Connect to ServiceDesk Plus in SpagoBI
Tableau	Tableau	Visualize ServiceDesk Plus in Tableau Desktop
Tableau Server	Tableau	Publish ServiceDesk Plus-Connected Dashboards in Tableau Server
TIBCO Spotfire	ADO.NET	Visualize ServiceDesk Plus in TIBCO Spotfire through ADO.NET
TIBCO Spotfire Server	JDBC	Operational Reporting on ServiceDesk Plus from Spotfire Server

ETL & Replication

Product	Technology	Article Title
Amazon Redshift	CData Sync	Automated Continuous ServiceDesk Plus Replication to Amazon Redshift
Amazon S3	CData Sync	Automated Continuous ServiceDesk Plus Replication to Amazon S3
Apache Airflow	JDBC	Bridge ServiceDesk Plus Connectivity with Apache Airflow
Apache Camel	JDBC	Integrate with ServiceDesk Plus using Apache Camel
Apache Cassandra	CData Sync	Automated Continuous ServiceDesk Plus Replication to Apache Cassandra
Apache Kafka	CData Sync	Automated Continuous ServiceDesk Plus Replication to Apache Kafka
Apache NiFi	JDBC	Bridge ServiceDesk Plus Connectivity with Apache NiFi
Azure Data Lake	CData Sync	Automated Continuous ServiceDesk Plus Replication to Azure Data Lake
Azure Synapse	CData Sync	Automated Continuous ServiceDesk Plus Replication to Azure Synapse
BIML	SSIS	Use Biml to Build SSIS Tasks to Replicate ServiceDesk Plus to SQL Server
CloverDX	JDBC	Connect to ServiceDesk Plus in CloverDX (formerly CloverETL)
Couchbase	CData Sync	Automated Continuous ServiceDesk Plus Replication to Couchbase
CSV	CData Sync	Automated Continuous ServiceDesk Plus Replication to Local Delimited Files
Databricks	CData Sync	Automated Continuous ServiceDesk Plus Replication to Databricks
ETL Validator	JDBC	How to Work with ServiceDesk Plus in ETL Validator
FoxPro	ODBC	Work with ServiceDesk Plus in FoxPro
Google AlloyDB	CData Sync	Automated Continuous ServiceDesk Plus Replication to Google AlloyDB
Google BigQuery	CData Sync	Automated Continuous ServiceDesk Plus Replication to Google BigQuery
Google Cloud SQL	CData Sync	Automated Continuous ServiceDesk Plus Replication to Google Cloud SQL
Google Data Fusion	JDBC	Build ServiceDesk Plus-Connected ETL Processes in Google Data Fusion
Heroku / Salesforce Connect	CData Sync	Replicate ServiceDesk Plus for Use in Salesforce Connect
HULFT Integrate	JDBC	Connect to ServiceDesk Plus in HULFT Integrate
IBM DB2	CData Sync	Automated Continuous ServiceDesk Plus Replication to IBM DB2
Informatica Cloud	JDBC	Integrate ServiceDesk Plus in Your Informatica Cloud Instance
Informatica PowerCenter	JDBC	Create Informatica Mappings From/To a JDBC Data Source for ServiceDesk Plus
Jaspersoft ETL	JDBC	Connect to ServiceDesk Plus in Jaspersoft Studio
Microsoft Access	CData Sync	Automated Continuous ServiceDesk Plus Replication to Microsoft Access
Microsoft Azure Tables	CData Sync	Automated Continuous ServiceDesk Plus Replication to Azure SQL
Microsoft OneLake	CData Sync	Automated Continuous ServiceDesk Plus Replication to Microsoft OneLake (Fabric}
MongoDB	CData Sync	Automated Continuous ServiceDesk Plus Replication to MongoDB
MySQL	CData Sync	Automated Continuous ServiceDesk Plus Replication to MySQL
Oracle Data Integrator	JDBC	ETL ServiceDesk Plus in Oracle Data Integrator
Oracle Database	CData Sync	Automated Continuous ServiceDesk Plus Replication to Oracle
Pentaho Data Integration	JDBC	Integrate ServiceDesk Plus in Pentaho Data Integration
petl	Python	Extract, Transform, and Load ServiceDesk Plus in Python
PostgreSQL	CData Sync	Automated Continuous ServiceDesk Plus Replication to PostgreSQL
SAP HANA	CData Sync	Automated Continuous ServiceDesk Plus Replication to SAP HANA
SingleStore	CData Sync	Automated Continuous ServiceDesk Plus Replication to SingleStore
SnapLogic	JDBC	Integrate ServiceDesk Plus with External Services using SnapLogic (JDBC)
Snowflake	CData Sync	Automated Continuous ServiceDesk Plus Replication to Snowflake
SQL Server	CData Sync	Automated Continuous ServiceDesk Plus Replication to SQL Server
SQLite	CData Sync	Automated Continuous ServiceDesk Plus Replication to SQLite
Talend	JDBC	Connect to ServiceDesk Plus and Transfer Data in Talend
UiPath Studio	ODBC	Create an RPA Flow that Connects to ServiceDesk Plus in UiPath Studio
Vertica	CData Sync	Automated Continuous ServiceDesk Plus Replication to a Vertica Database

Data Virtualization

Product	Technology	Article Title
APOS Live Data Gateway	JDBC	Build Semantic Layer Views for ServiceDesk Plus (JDBC)
Denodo	JDBC	Create A Data Source for ServiceDesk Plus in Denodo Platform
Dremio	JDBC	Connect to ServiceDesk Plus as an External Source in Dremio
MySQL Federated Tables	ODBC	Connect to ServiceDesk Plus as Federated Tables in MySQL
Oracle Database	ODBC	Access ServiceDesk Plus as a Remote Oracle Database
PostgreSQL FDW	JDBC	A PostgreSQL Interface for ServiceDesk Plus
SQL Server Linked Servers	ODBC	Connect to ServiceDesk Plus as a Linked Server
SQL Server PolyBase	ODBC	Connect to ServiceDesk Plus as an External Data Source using PolyBase
TIBCO Data Virtualization	TIBCO DV	Access Live ServiceDesk Plus Data in TIBCO Data Virtualization

Software Development

Product	Technology	Article Title
AWS Lambda	JDBC	Access Live ServiceDesk Plus Data in AWS Lambda
.NET Charts	ADO.NET	DataBind Charts to ServiceDesk Plus
.NET QueryBuilder	ODBC	Rapidly Develop ServiceDesk Plus-Driven Apps with Active Query Builder
Apache Spark	JDBC	Work with ServiceDesk Plus in Apache Spark Using SQL
C++Builder	ODBC	DataBind Controls to ServiceDesk Plus Data in C++Builder
Claude Code	MCP Server	Build ServiceDesk Plus-Powered Applications in Claude Code with CData MCP Server
ColdFusion	JDBC	Query ServiceDesk Plus in ColdFusion Using JDBC
ColdFusion	ODBC	Query ServiceDesk Plus in ColdFusion Using ODBC
Cursor	MCP Server	Build ServiceDesk Plus-Powered Applications in Cursor with CData MCP Server
Dash	Python	Use Dash & Python to Build Web Apps on ServiceDesk Plus
Delphi	ODBC	DataBind Controls to ServiceDesk Plus Data in Delphi
DevExpress	ADO.NET	DataBind ServiceDesk Plus to the DevExpress Data Grid
EF - Code First	ADO.NET	Access ServiceDesk Plus with Entity Framework 6
EF - LINQ	ADO.NET	LINQ to ServiceDesk Plus
EF - MVC	ADO.NET	Build MVC Applications with Connectivity to ServiceDesk Plus
Filemaker Pro	ODBC	Bidirectional Access to ServiceDesk Plus from FileMaker Pro
Filemaker Pro (on Mac)	JDBC	Bidirectional Access to ServiceDesk Plus from FileMaker Pro (on Mac)
Gemini Code Assist	MCP Server	Build ServiceDesk Plus-Powered Applications in Gemini Code Assist with CData MCP Server
GitHub Copilot	MCP Server	Build ServiceDesk Plus-Powered Applications in GitHub Copilot with CData MCP Server
Go	ODBC	Write a Simple Go Application to work with ServiceDesk Plus on Linux
Hibernate	JDBC	Object-Relational Mapping (ORM) with ServiceDesk Plus Entities in Java
IntelliJ	JDBC	Connect to ServiceDesk Plus in IntelliJ
JBoss	JDBC	Connect to ServiceDesk Plus from a Connection Pool in JBoss
JDBI	JDBC	Create a Data Access Object for ServiceDesk Plus using JDBI
JetBrains RubyMine	JDBC	Integrate ServiceDesk Plus with JetBrains RubyMine
JRuby	JDBC	Connect to ServiceDesk Plus in JRuby
Lazarus IDE	ODBC	Easily Integrate ServiceDesk Plus Data in Lazarus Pascal IDE
Mendix	JDBC	Build ServiceDesk Plus-Connected Apps in Mendix (JDBC)
NodeJS	ODBC	Query ServiceDesk Plus through ODBC in Node.js
Perplexity Desktop	MCP Server	How to Query Live ServiceDesk Plus Data in Perplexity Desktop
PHP	ODBC	Natively Connect to ServiceDesk Plus in PHP
PowerBuilder	ADO.NET	Connect to ServiceDesk Plus from PowerBuilder
PyCharm	ODBC	Using the CData ODBC Driver for ServiceDesk Plus in PyCharm
Python	ODBC	Connect to ServiceDesk Plus in Python on Linux/UNIX
Ruby	ODBC	Connect to ServiceDesk Plus in Ruby
RunMyProcess DSEC	JDBC	Connect to ServiceDesk Plus in DigitalSuite Studio through RunMyProcess DSEC
Servoy	JDBC	Build ServiceDesk Plus-Connected Apps in Servoy
Spring Boot	JDBC	Access Live ServiceDesk Plus Data in Spring Boot Apps
SQLAlchemy	Python	Use SQLAlchemy ORMs to Access ServiceDesk Plus in Python
Tomcat	JDBC	Configure the CData JDBC Driver for ServiceDesk Plus in a Connection Pool in Tomcat
VCL App (RAD Studio)	ODBC	Build a Simple VCL Application for ServiceDesk Plus
WebLogic	JDBC	Connect to ServiceDesk Plus from a Connection Pool in WebLogic

Data Management

Product	Technology	Article Title
Apache Solr	JDBC	Import ServiceDesk Plus Data into Apache Solr
Coginiti Pro	JDBC	Access Live ServiceDesk Plus Data in Coginiti Pro
DataGrip	JDBC	Qeury ServiceDesk Plus Data in DataGrip
DB Artisan	JDBC	Manage ServiceDesk Plus in DBArtisan as a JDBC Source
DB Artisan	ODBC	Connect to ServiceDesk Plus in DBArtisan
DBeaver	JDBC	Connect to ServiceDesk Plus in DBeaver
DbVisualizer	JDBC	Connect to ServiceDesk Plus in DBVisualizer
Informatica Enterprise Data Catalog	JDBC	Add ServiceDesk Plus to Informatica Enterprise Data Catalog
MySQL Workbench	ODBC	Query ServiceDesk Plus in MySQL Workbench (ODBC)
QuerySurge	JDBC	Validate ServiceDesk Plus Data with QuerySurge
RazorSQL	JDBC	Connect to ServiceDesk Plus in RazorSQL
SQuirreL	JDBC	Connect to ServiceDesk Plus in Squirrel SQL Client

Workflow Automation

Product	Technology	Article Title
Blue Prism	ODBC	Integrate Live ServiceDesk Plus Data for Intelligent Robotic Process Automation
MuleSoft Anypoint	JDBC	Access ServiceDesk Plus in Anypoint Using SQL
SSIS Import	SSIS	Import ServiceDesk Plus Data into SQL Server using SSIS

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