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Build Act CRM-Connected Visualizations in datapine



Use CData Connect Cloud and datapine to build visualizations and dashboards with access to live Act CRM data.

datapine is a browser-based business intelligence platform. When paired with the CData Connect Cloud, you get access to your Act CRM data directly from your datapine visualizations and dashboards. This article describes connecting to Act CRM in CData Connect Cloud and building a simple Act CRM-connected visualization in datapine.

CData Connect Cloud provides a pure SQL Server interface for Act CRM, allowing you to query data from Act CRM without replicating the data to a natively supported database. Using optimized data processing out of the box, CData Connect Cloud pushes all supported SQL operations (filters, JOINs, etc.) directly to Act CRM, leveraging server-side processing to return the requested Act CRM data quickly.

Configure Act CRM Connectivity for datapine

Connectivity to Act CRM from datapine is made possible through CData Connect Cloud. To work with Act CRM data from datapine, we start by creating and configuring a Act CRM connection.

  1. Log into Connect Cloud, click Connections and click Add Connection
  2. Select "Act CRM" from the Add Connection panel
  3. Enter the necessary authentication properties to connect to Act CRM.

    The User and Password properties, under the Authentication section, must be set to valid Act! user credentials. In addition to the authentication values, see the following:

    • Connecting to Act! Premium

      In addition to the authentication values, the URL to Act! is also required; for example https://eup1-iis-04.eu.hosted.act.com/.

      Additionally, you must specify the ActDatabase you will connect to. This is found by going to the About Act! Premium menu of your account, at the top right of the page, in the ? menu. Use the Database Name in the window that appears.

    • Connecting to Act! Premium Cloud

      To connect to your Act! Premium Cloud account, you also need to specify the ActCloudName property. This property is found in the URL address of the Cloud account; for example https://eup1-iis-04.eu.hosted.act.com/ActCloudName/.

    Note that retrieving ActCRM metadata can be expensive. It is advised that you set the CacheMetadata property to store the metadata locally.

  4. Click Create & Test
  5. Navigate to the Permissions tab in the Add Act CRM Connection page and update the User-based permissions.

Add a Personal Access Token

If you are connecting from a service, application, platform, or framework that does not support OAuth authentication, you can create a Personal Access Token (PAT) to use for authentication. Best practices would dictate that you create a separate PAT for each service, to maintain granularity of access.

  1. Click on your username at the top right of the Connect Cloud app and click User Profile.
  2. On the User Profile page, scroll down to the Personal Access Tokens section and click Create PAT.
  3. Give your PAT a name and click Create.
  4. The personal access token is only visible at creation, so be sure to copy it and store it securely for future use.

Connecting to Act CRM from datapine

Once you configure your connection to Act CRM in Connect Cloud, you are ready to connect to Act CRM from datapine.

  1. Log into datapine
  2. Click Connect to navigate to the "Connect" page
  3. Select MS SQL Server as the data source
  4. In the Integration step, fill in the connection properties and click "Save and Proceed"
    • Set the Internal Name
    • Set Database Name to the name of the connection we just configured (e.g. ActCRM1)
    • Set Host / IP to "tds.cdata.com"
    • Set Username to your Connect Cloud username (e.g. [email protected])
    • Set Password to the corresponding PAT
    • Set Database Port to "14333"
  5. In the Data Schema step, select the tables and fields to visualize and click "Save and Proceed"
  6. In the References step, define any relationships between your selected tables and click "Save and Proceed"
  7. In the Data Transfer step, click "Go to Analyzer"

Visualize Act CRM Data in datapine

After connecting to CData Connect Cloud, you are ready to visualize your Act CRM data in datapine. Simply select the dimensions and measures you wish to visualize!

Having connect to Act CRM from datapine, you are now able to visualize and analyze real-time Act CRM data no matter where you are. To get live data access to 100+ SaaS, Big Data, and NoSQL sources directly from datapine, try CData Connect Cloud today!