Automate ServiceNow Data Replication to Couchbase

Always-on applications rely on automatic failover capabilities and real-time access to data. CData Sync integrates live ServiceNow data into your Couchbase instance, allowing you to consolidate all of your data into a single location for archiving, reporting, analytics, machine learning, artificial intelligence and more.

Getting Started

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Configure Replication Destinations

Using CData Sync, you can replicate ServiceNow data to Couchbase. To add a replication destination, navigate to the Connections tab.

1. Click Add Connection.
2. Select Couchbase as a destination.
3. Enter the necessary connection properties.
   • Server - Enter either the host name or the IP address of your Couchbase server.
   • Auth Scheme - Select the authentication scheme. Basic is the default setting. For this setting, specify your login credentials:
     • User - Enter the username that you use to authenticate to Couchbase.
     • Password - Enter the password that you use to authenticate to Couchbase.
   • Couchbase Service - Select the Couchbase service that you want to use. The default service is N1QL.
   • Connection Mode - Select the connection mode that you want to use. The default mode is Direct.
   • Use SSL - Specify whether you want to use the Secure Sockets Layer (SSL) protocol. The default value is False.
   • Click Test Connection to ensure that the connection is configured properly.
   • Click Save Changes.

Configure the ServiceNow Connection

You can configure a connection to ServiceNow from the Connections tab. To add a connection to your ServiceNow account, navigate to the Connections tab.

1. Click Add Connection.
2. Select a source (ServiceNow).
3. Configure the connection properties.
   
   

   ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.

   See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

4. Click Connect to ensure that the connection is configured properly.
5. Click Save Changes.

Configure Replication Queries

CData Sync enables you to control replication with a point-and-click interface and with SQL queries. For each replication you wish to configure, navigate to the Jobs tab and click Add Job. Select the Source and Destination for your replication.

Replicate Entire Tables

To replicate an entire table, click Add Tables in the Tables section, choose the table(s) you wish to replicate, and click Add Selected Tables.

Customize Your Replication

You can use the Columns and Query tabs of a task to customize your replication. The Columns tab allows you to specify which columns to replicate, rename the columns at the destination, and even perform operations on the source data before replicating. The Query tab allows you to add filters, grouping, and sorting to the replication.

Schedule Your Replication

In the Schedule section, you can schedule a job to run automatically, configuring the job to run after specified intervals ranging from once every 15 minutes to once every month.

Once you have configured the replication job, click Save Changes. You can configure any number of jobs to manage the replication of your ServiceNow data to Couchbase.