We are proud to share our inclusion in the 2024 Gartner Magic Quadrant for Data Integration Tools. We believe this recognition reflects the differentiated business outcomes CData delivers to our customers.
Get the Report →Automated Continuous ServiceNow Replication to Apache Kafka
Use CData Sync for automated, continuous, customizable ServiceNow replication to Apache Kafka.
Always-on applications rely on automatic failover capabilities and real-time data access. CData Sync integrates live ServiceNow data into your Apache Kafka instance, allowing you to consolidate all of your data into a single location for archiving, reporting, analytics, machine learning, artificial intelligence and more.
About ServiceNow Data Integration
CData simplifies access and integration of live ServiceNow data. Our customers leverage CData connectivity to:
- Get optimized performance since CData uses the REST API for data and the SOAP API for schema.
- Read, write, update, and delete ServiceNow objects like Schedules, Timelines, Questions, Syslogs and more.
- Use SQL stored procedures for actions like adding items to a cart, submitting orders, and downloading attachments.
- Securely authenticate with ServiceNow, including basic (username and password), OKTA, ADFS, OneLogin, and PingFederate authentication schemes.
Many users access live ServiceNow data from preferred analytics tools like Tableau, Power BI, and Excel, and use CData solutions to integrate ServiceNow data with their database or data warehouse.
Getting Started
Configure Apache Kafka as a Replication Destination
Using CData Sync, you can replicate ServiceNow data to Kafka. To add a replication destination, navigate to the Connections tab.
- Click Add Connection.
- Select Apache Kafka as a destination.
- Enter the necessary connection properties:
- Bootstrap Servers - Enter the address of the Apache Kafka Bootstrap servers to which you want to connect.
- Auth Scheme - Select the authentication scheme. Plain is the default setting. For this setting, specify your login credentials:
- User - Enter the username that you use to authenticate to Apache Kafka.
- Password - Enter the password that you use to authenticate to Apache Kafka.
- Type Detection Scheme - Specify the detection-scheme type (None, RowScan, SchemaRegistry, or MessageOnly) that you want to use. The default type is None.
- Use SSL - Specify whether you want to use the Secure Sockets Layer (SSL) protocol. The default value is False.
- Click Test Connection to ensure that the connection is configured properly.
- Click Save Changes.
Configure the ServiceNow Connection
You can configure a connection to ServiceNow from the Connections tab. To add a connection to your ServiceNow account, navigate to the Connections tab.
- Click Add Connection.
- Select a source (ServiceNow).
- Configure the connection properties.
ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.
See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.
- Click Connect to ensure that the connection is configured properly.
- Click Save Changes.
Configure Replication Queries
CData Sync enables you to control replication with a point-and-click interface and with SQL queries. For each replication you wish to configure, navigate to the Jobs tab and click Add Job. Select the Source and Destination for your replication.
Replicate Entire Tables
To replicate an entire table, click Add Tables in the Tables section, choose the table(s) you wish to replicate, and click Add Selected Tables.
Customize Your Replication
You can use the Columns and Query tabs of a task to customize your replication. The Columns tab allows you to specify which columns to replicate, rename the columns at the destination, and even perform operations on the source data before replicating. The Query tab allows you to add filters, grouping, and sorting to the replication.Schedule Your Replication
In the Schedule section, you can schedule a job to run automatically, configuring the job to run after specified intervals ranging from once every 10 minutes to once every month.
Once you have configured the replication job, click Save Changes. You can configure any number of jobs to manage the replication of your ServiceNow data to Kafka.