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Get the Report →Connect to ServiceNow Data in Aqua Data Studio
Access ServiceNow data from tools in Aqua Data Studio such as the Visual Query Builder and the Table Data Editor.
The CData JDBC Driver for ServiceNow integrates ServiceNow data with wizards and analytics in IDEs like Aqua Data Studio. This article shows how to connect to ServiceNow data through the connection manager and execute queries.
About ServiceNow Data Integration
CData simplifies access and integration of live ServiceNow data. Our customers leverage CData connectivity to:
- Get optimized performance since CData uses the REST API for data and the SOAP API for schema.
- Read, write, update, and delete ServiceNow objects like Schedules, Timelines, Questions, Syslogs and more.
- Use SQL stored procedures for actions like adding items to a cart, submitting orders, and downloading attachments.
- Securely authenticate with ServiceNow, including basic (username and password), OKTA, ADFS, OneLogin, and PingFederate authentication schemes.
Many users access live ServiceNow data from preferred analytics tools like Tableau, Power BI, and Excel, and use CData solutions to integrate ServiceNow data with their database or data warehouse.
Getting Started
Create a JDBC Data Source
You can use the connection manager to define connection properties and save them in a new JDBC data source. The ServiceNow data source can then be accessed from Aqua Data Studio tools.
- In Aqua Data Studio, select Register Server from the Servers menu.
- In the Register Server form, select the 'Generic - JDBC' connection.
- Enter the following JDBC connection properties:
- Name: Enter a name for the data source; for example, ServiceNow.
- Driver Location: Click the Browse button and select the cdata.jdbc.servicenow.jar file, located in the lib subfolder of the installation directory.
- Driver: Enter the Driver's class name, cdata.jdbc.servicenow.ServiceNowDriver.
URL: Enter the JDBC URL, which starts with jdbc:servicenow: and is followed by a semicolon-separated list of connection properties.
ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.
See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.
Built-in Connection String Designer
For assistance in constructing the JDBC URL, use the connection string designer built into the ServiceNow JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.
java -jar cdata.jdbc.servicenow.jar
Fill in the connection properties and copy the connection string to the clipboard.
A typical JDBC URL is below:
jdbc:servicenow:OAuthClientId=MyOAuthClientId;OAuthClientSecret=MyOAuthClientSecret;Username=MyUsername;Password=MyPassword;URL=https://myinstance12345.service-now-com;InitiateOAuth=GETANDREFRESH
Query ServiceNow Data
You can now query the tables exposed.
