We are proud to share our inclusion in the 2024 Gartner Magic Quadrant for Data Integration Tools. We believe this recognition reflects the differentiated business outcomes CData delivers to our customers.
Get the Report →Manage ServiceNow Data in DBArtisan as a JDBC Source
Use wizards in DBArtisan to create a JDBC data source for ServiceNow.
The CData JDBC Driver for ServiceNow seamlessly integrates ServiceNow data into database management tools like DBArtisan by enabling you to access ServiceNow data as a database. This article shows how to create a JDBC source for ServiceNow in DBArtisan. You can then edit data visually and execute standard SQL.
About ServiceNow Data Integration
CData simplifies access and integration of live ServiceNow data. Our customers leverage CData connectivity to:
- Get optimized performance since CData uses the REST API for data and the SOAP API for schema.
- Read, write, update, and delete ServiceNow objects like Schedules, Timelines, Questions, Syslogs and more.
- Use SQL stored procedures for actions like adding items to a cart, submitting orders, and downloading attachments.
- Securely authenticate with ServiceNow, including basic (username and password), OKTA, ADFS, OneLogin, and PingFederate authentication schemes.
Many users access live ServiceNow data from preferred analytics tools like Tableau, Power BI, and Excel, and use CData solutions to integrate ServiceNow data with their database or data warehouse.
Getting Started
Integrate ServiceNow Data into DBArtisan Projects
Follow the steps below to register ServiceNow data as a database instance in your project:
- In DBArtisan, click Data Source -> Register Datasource.
- Select Generic JDBC.
- Click Manage.
- In the resulting dialog, click New. Enter a name for the driver and click Add. In the resulting dialog, navigate to the driver JAR. The driver JAR is located in the lib subfolder of the installation directory.
-
In the Connection URL box, enter credentials and other required connection properties in the JDBC URL.
ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.
See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.
Built-in Connection String Designer
For assistance in constructing the JDBC URL, use the connection string designer built into the ServiceNow JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.
java -jar cdata.jdbc.servicenow.jar
Fill in the connection properties and copy the connection string to the clipboard.
Below is a typical connection string:
jdbc:servicenow:OAuthClientId=MyOAuthClientId;OAuthClientSecret=MyOAuthClientSecret;Username=MyUsername;Password=MyPassword;URL=https://myinstance12345.service-now-com;InitiateOAuth=GETANDREFRESH
- Finish the wizard to connect to ServiceNow data. ServiceNow entities are displayed in the Datasource Explorer.
You can now work with ServiceNow data as you work with any other database. See the driver help documentation for more information on the queries supported by the ServiceNow API.
