Query ServiceNow Data as a MySQL Database in Node.js

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ServiceNow ODBC Driver

The ServiceNow ODBC Driver is a powerful tool that allows you to connect with live ServiceNow data, directly from any applications that support ODBC connectivity.

Access ServiceNow data like you would a database - read, write, and update Schedules, Timelines, Questions, Syslogs, etc. through a standard ODBC Driver interface.



Execute MySQL queries against ServiceNow data from Node.js.

You can use the SQL Gateway from the ODBC Driver for ServiceNow to query ServiceNow data through a MySQL interface. Follow the procedure below to start the MySQL remoting service of the SQL Gateway and start querying using Node.js.

Connect to ServiceNow Data

If you have not already done so, provide values for the required connection properties in the data source name (DSN). You can use the built-in Microsoft ODBC Data Source Administrator to configure the DSN. This is also the last step of the driver installation. See the "Getting Started" chapter in the help documentation for a guide to using the Microsoft ODBC Data Source Administrator to create and configure a DSN.

ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.

See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

Configure the SQL Gateway

See the SQL Gateway Overview to set up connectivity to ServiceNow data as a virtual MySQL database. You will configure a MySQL remoting service that listens for MySQL requests from clients. The service can be configured in the SQL Gateway UI.

Query ServiceNow from Node.js

The following example shows how to define a connection and execute queries to ServiceNow with the mysql module. You will need the following information:

  • Host name or address, and port: The machine and port where the MySQL remoting service is listening for MySQL connections.
  • Username and password: The username and password of a user you authorized on the Users tab of the SQL Gateway.
  • Database name: The DSN you configured for the MySQL remoting service.

Connect to ServiceNow data and start executing queries with the code below:

var mysql      = require('mysql');
var connection = mysql.createConnection({
  host     : 'localhost',
  database : 'CData ServiceNow Sys',
  port	   : '3306',
  user     : 'mysql_user',
  password : 'test'
});
connection.connect();
connection.query('SELECT * FROM incident', function(err, rows, fields) {
  if (err) throw err;
  console.log(rows);
});

connection.end();