Learn more
 

Import ServiceNow Data into SQL Server using SSIS

Ready to get started?

Download a free trial:

Download Now

Learn more:

ServiceNow SSIS Components

Powerful SSIS Source & Destination Components that allows you to easily connect SQL Server with live ServiceNow data through SSIS Workflows.

Use the ServiceNow Data Flow Components to synchronize with ServiceNow Schedules, Timelines, Questions, Syslogs, etc. Perfect for data synchronization, local back-ups, workflow automation, and more!

In this article

Related articles


Easily back up ServiceNow data to SQL Server using the SSIS components for ServiceNow.

Using SQL Server as a backup for critical business data provides an essential safety net against loss. Backing up data to SQL Server enables business users to more easily connect that data with features like reporting, analytics, and more.

This example demonstrates how to use the CData SSIS Tasks for ServiceNow inside of a SQL Server SSIS workflow to transfer ServiceNow data into a Microsoft SQL Server database.

Add the Components

To get started, add a new ServiceNow source and SQL Server ADO.NET destination to a new data flow task.

Create a New Connection Manager

Follow the steps below to save ServiceNow connection properties in a connection manager.

  1. In the Connection Manager window, right-click and then click New Connection. The Add SSIS Connection Manager dialog is displayed.
  2. In the Connection Manager type menu, select ServiceNow. The CData ServiceNow Connection Manager is displayed.
  3. Configure connection properties.

    ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.

    See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

Configure the ServiceNow Source

Follow the steps below to specify the query to be used to extract ServiceNow data.

  1. Double-click the ServiceNow source to open the source component editor.
  2. In the Connection Manager menu, select the connection manager previously created.
  3. Specify the query to use for the data extraction. For example: SELECT sys_id, priority FROM incident
  4. Close the ServiceNow Source control and connect it to the ADO.NET Destination.

Configure the SQL Server Destination

Follow the steps below to specify the SQL server table to load the ServiceNow data into.

  1. Open the ADO.NET Destination and add a New Connection. Enter your server and database information here.
  2. In the Data access mode menu, select "table or view".
  3. In the Table Or View menu, select the table or view to populate.
  4. Configure any properties you wish to on the Mappings screen.

Run the Project

You can now run the project. After the SSIS Task has finished executing, your database will be populated with ServiceNow data.