Automated ServiceNow Data Replication to Teradata



Use CData Sync to Customize and automate ServiceNow data replication to Teradata.

Always-on applications rely on automatic failover capabilities and real-time data access. CData Sync integrates live ServiceNow data into your Teradata instance, allowing you to consolidate all of your data into a single location for archiving, reporting, analytics, machine learning, artificial intelligence and more.

Configure Teradata as a Replication Destination

Using CData Sync, you can replicate ServiceNow data to Teradata. To add a replication destination, navigate to the Connections tab.

  1. Click Add Connection.
  2. Select Teradata as a destination.
  3. Enter the necessary connection properties. To connect to Teradata, set the following connection properties:
    • Connection Name: Enter a connection name of your choice.
    • Data Source: Enter either the Teradata server name, the database computer (DBC) username, or the Teradata Director Program Id (TDPID).
    • User: Enter the username that you use to authenticate to your Teradata account.
    • Password: Enter the password that you use to authenticate to your Teradata account.
    • Auth Scheme: Select the authentication scheme. TD2 is the default scheme.
    • Database: Enter the name of your Teradata database.

      Note: If you do not specify a database, CData Sync connects to your default database.

    • Port: Enter the port number for your Teradata server. The default port value is 1025.
  4. Click Test Connection to ensure that the connection is configured properly.
  5. Click Save Changes.

Configure the ServiceNow Connection

You can configure a connection to ServiceNow from the Connections tab. To add a connection to your ServiceNow account, navigate to the Connections tab.

  1. Click Add Connection.
  2. Select a source (ServiceNow).
  3. Configure the connection properties.

    ServiceNow uses the OAuth 2.0 authentication standard. To authenticate using OAuth, you will need to register an OAuth app with ServiceNow to obtain the OAuthClientId and OAuthClientSecret connection properties. In addition to the OAuth values, you will need to specify the Instance, Username, and Password connection properties.

    See the "Getting Started" chapter in the help documentation for a guide on connecting to ServiceNow.

  4. Click Connect to ensure that the connection is configured properly.
  5. Click Save Changes.

Configure Replication Queries

CData Sync enables you to control replication with a point-and-click interface and with SQL queries. For each replication you wish to configure, navigate to the Jobs tab and click Add Job. Select the Source and Destination for your replication.

Replicate Entire Tables

To replicate an entire table, click Add Tables in the Tables section, choose the table(s) you wish to replicate, and click Add Selected Tables.

Customize Your Replication

You can use the Columns and Query tabs of a task to customize your replication. The Columns tab allows you to specify which columns to replicate, rename the columns at the destination, and even perform operations on the source data before replicating. The Query tab allows you to add filters, grouping, and sorting to the replication.

Schedule Your Replication

In the Schedule section, you can schedule a job to run automatically, configuring the job to run after specified intervals ranging from once every 15 minutes to once every month.

Once you have configured the replication job, click Save Changes. You can configure any number of jobs to manage the replication of your ServiceNow data to Teradata.

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