Back Up Jira Service Desk data to SQL Server through SSIS

This article illustrates using the Jira Service Desk ADO.NET Data Provider within a SQL Server SSIS workflow for the direct transfer of Jira Service Desk data to a Microsoft SQL Server database. It's worth noting that the identical process detailed below is applicable to any CData ADO.NET Data Providers, enabling the direct connection of SQL Server with remote data through SSIS.

1. Open Visual Studio and create a new Integration Services project.
2. Add a new Data Flow task from the toolbox onto the Control Flow screen.

3. In the Data Flow screen, add an ADO.NET Source and an OLE DB Destination from the toolbox.

4. Add a new connection and select .NET Providers\CData ADO.NET Provider for Jira Service Desk.

5. In the connection manager, enter the connection details for Jira Service Desk data.

   You can establish a connection to any Jira Service Desk Cloud account or Server instance.

   Connecting with a Cloud Account

   To connect to a Cloud account, you'll first need to retrieve an APIToken. To generate one, log in to your Atlassian account and navigate to API tokens > Create API token. The generated token will be displayed.

   Supply the following to connect to data:

   • User: Set this to the username of the authenticating user.
   • APIToken: Set this to the API token found previously.

   Connecting with a Service Account

   To authenticate with a service account, you will need to supply the following connection properties:

   • User: Set this to the username of the authenticating user.
   • Password: Set this to the password of the authenticating user.
   • URL: Set this to the URL associated with your JIRA Service Desk endpoint. For example, https://yoursitename.atlassian.net.

   Note: Password has been deprecated for connecting to a Cloud Account and is now used only to connect to a Server Instance.

   Accessing Custom Fields

   By default, the connector only surfaces system fields. To access the custom fields for Issues, set IncludeCustomFields.

6. Open the DataReader editor and set the following information:

   • ADO.NET connection manager: In the Connection Managers menu, select the Data Connection you just created.
   • Data access mode: Select 'SQL command'.
   • SQL command text: In the DataReader Source editor, open the Component Properties tab and enter a SELECT command, such as the one below:
     SELECT RequestId, ReporterName FROM Requests WHERE CurrentStatus = 'Open'

7. Close the DataReader editor and drag the arrow below the DataReader Source to connect it to the OLE DB Destination.

8. Open the OLE DB Destination and enter the following information in the Destination Component Editor.

   • Connection manager: Add a new connection. Enter your server and database information here. In this example, SQLExpress is running on a separate machine.
   • Data access mode: Set your data access mode to "table or view" and select the table or view to populate in your database.

9. Configure any properties you wish on the Mappings screen.

10. Close the OLE DB Destination Editor and run the project. After the SSIS task has finished executing, your database will be populated with data obtained from Jira Service Desk data.